Firestone Complete Auto Care, located at 4601 E Towne Blvd in Madison, WI, has been providing reliable auto care since 1926. This one-stop shop offers a wide range of services including maintenance, tire sales, and repairs for all makes and models. Customers frequently praise the friendly and honest staff, highlighting their commitment to customer service. Many reviews commend the knowledgeable team, particularly the store manager, who often goes above and beyond to ensure customers receive the best care. Clients appreciate the thorough inspections and timely updates on their vehicle's status. While some have noted that repair costs can be higher than expected, the quality of service and the expertise provided make it worth it. Emergency situations are handled efficiently, with quick assistance to get drivers back on the road. Overall, Firestone Complete Auto Care is recognized for its exceptional service and dedication to helping the community, making it a trusted choice for auto care needs.
Very friendly and honest employees fixed the problem with no unnecessary repairs will be taking my vehicle for future service.
June 2024
Brought my Dodge Grand Caravan in for a oil change and vehicle inspection, the work was done in a timely fashion and I was kept up to date as the work progressed. Jarrid my service advisor was a pleasure to work with, would highly recommend Firestone.
June 2024
The staff was very friendly but they didn't get back to me quickly. The repairs were a little more than I thought it was going to cost for an air conditioning job and brake work but it wasn't too horrible
