People at this bank are always friendly and helpful. They greet me by my name. They make it a fun place.
October 2023
Would be nice if someone answered the phone or called you back. Generally the staff is nice in person. Never a quick enough stop though.
August 2023
Customer no service is well in hand. Called local branch (customer for 40 years), with (I swear) a quick question, instead transferred to nationwide CS line, four plus minutes entering phone tree numbers and then an announced five minute wait to speak to someone. After that, just hung up.
