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8:30AM - 5:30PM
820 W Wingra Dr, Madison
Post Offices
“Mark was a hoot — super knowledgable and funny. He made an annoying errand an actually pleasant experience. This will definitely be my go-to post office from now on.”
“I just moved here to the Westside of Madison and our mail carrier Barbara is the best of out of many carriers I've spoken with in the past, all pretty fair carriers., but, Thank You, Barbara, for helping to ease my anxiety and explaining about postal procedures regarding my new address changes and the proper location to pick up mail at the Westside mail office location., furthermore, You are a very valuable mail worker and if it were within my power, I'd see to it that you would get a double raise promotion ?!”
“I don't understand why some people leave negative reviews. I had a very positive experience when I visited last Saturday. There was no long line, and even though there was only one staff member available, he was extremely helpful and efficient. I want to share this to make sure people aren't confused by the bad reviews. Everything went smoothly, and I would definitely recommend using this USPS location. Keep up the great work!”
“Just wanted to write a review here to thank the clerk I worked with (I think her name was Steph?) for all her hard work! This is the second time I have stopped in to find that she was the only one working. As I arrived today, I ran into an angry customer storming out and yelling at the clerk. I understand that it is frustrating to wait in line and to be greeted by someone who is clearly overworked, but the clerks here are also human and are trying to do their best. Let this be a lesson to all: if you are planning to stop at this post office, please exercise patience and treat the employees with kindness. The office is understaffed, but it’s workers are trying to do the best they can.”
“I ordered 24 croissant sandwiches for pick up on Sunday and they were a crowd pleaser. Everyone enjoyed the variety and freshness. Thanks for saving the day and my daughter's birthday party!”
“Called about my package being forwarded for no reason. Someone answered right away and she was very helpful. Definitely better than talking with the robot at the main post office number.”
“Stopped in on a Wednesday at 1:25 was out the door at 1:30. A simple in person address change was efficient and pleasant. The clerk assisted with everything I needed, was polite, courteous and told me not to rush as I was typing frantically to pull up the proper information. Fabulous service.”
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“The woman working there was so kind and helpful. She had such positive attitude and made us feel seen. Unfortunately, we didn’t get her name. This was the best service we received from any post office.”