United States Postal Service

USPS, Post Offices
Hours: The United States Postal Service (USPS) is the only organization in the country that regularly delivers to every residential and business address. Committed to providing secure, reliable, and affordable delivery of mail and packages, USPS manages over 30,000 retail locations and constantly innovates to improve customer experiences. Customers generally have positive experiences at their local USPS offices. The staff are described as professional, friendly, and patient, going above and beyond to assist customers with various tasks, from passport renewals to package tracking. The post office locations are often quiet, soothing, and safe environments. While the offices can sometimes be overwhelmed with a high volume of customers, the employees handle the workload well, providing exceptional customer service. Customers appreciate the convenience of self-service package machines and the overall efficiency of the USPS in processing and delivering mail, which accounts for 47% of the world's mail.

1. Madison, Wisconsin