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“I got to the location 10 minutes to closing and Ben, was extremely understanding and helpful. He was a delight to talk to after a long day of moving. Ben will be appreciated.”
“Great experience! First time here. Just brought my gas tank up the metal stairs and the nice man gave me a tag to go to the office to pay. Lady was very kind and even told me they have a buy 4 refills and get a 5th free card! Definitely recommend!”
“Rented a trailer yesterday - they were quick and efficient! While connecting the trailer to my car they noticed the running lights did not work - found faulty fuse and replaced it at no charge!!”
“Excellent Service for Toyota RAV4 Hitch Installation
Despite being late for my appointment the GM William Hopson went above and beyond to accommodate me. I was open to rescheduling my appointment but he was able to fit me in. He jumped in to install the hitch himself even though the regular installer had left for the day.
I was very impressed by the service and I highly recommend them.”
7AM - 7PM
602 W Washington Ave, Madison
Propane
“Darren L. Provided fantastic customer service and was patient with my rental. I appreciate his time and promptness for providing me with my reserved vehicle. If I need to move again I will make my reservation at this location. Best Uhaul experience I've had. I wish other location had this level of service!”
Propane
Propane
Propane
Propane
Propane
“After losing a trailer tire in the 110 deg Mojave Desert and another on the Colorado Rocky Mountain pass, I never expected the wheel bearing to go next... nearly losing a wheel on a loaded trailer can take a toll on a traveler. The fix for frayed nerves was the TOP-NOTCH treatment and truly QUALITY service we received from everyone at EAST MADISON U-HAUL & STORAGE. From the time the tow truck dropped us off until closing time this crew accomplished the impossible. They stayed open late just to make sure were taken care of. When corporate permissions for switching / upgrading trailers got complex....their Regional Manager, Val actually came back in after hours to help make it happen. Wayne was a huge help too. After closing up the shop, he returned later to check on us offered to help transfer things to the new trailer....even told us where we could go to get some muscle if things got to heavy for me & my 73year old co-pilot. It’s just really nice and a little shocking to get such thorough service from beginning to end. Thanks guys for making sure we got home on time and safe. You truly are the best, U-HAUL should be proud and is a definitely a better organization because of people like you.”