Summit Credit Union is dedicated to helping members turn their financial worries into confidence and action. They offer essential products like checking and savings accounts, credit cards, and home loans, along with financial guidance, education, and personalized support. Anyone can join, and membership lasts a lifetime, with the credit union committed to supporting members through life's changes such as moving, retiring, or changing jobs. Customers consistently praise the excellent customer service at Summit. Staff like Mr. Haas are attentive and eager to assist, greeting members promptly and addressing questions with care. The staff are diligent, making sure help is provided efficiently even when busy. Many reviews highlight the friendly and helpful team members, such as Juan, who patiently explained ATM features, and Jake Taylor, who provided thorough guidance for opening business accounts. The locations are noted for being neat, comfortable, and welcoming, often with refreshments available. Overall, members feel valued and supported, appreciating the knowledgeable staff and the range of services that empower them to manage their finances confidently. Summit Credit Union remains committed to providing personalized, reliable service and financial tools for all members.
Staff are always very kind. I had an issue with my debit card that I had to go in and have fixed and they apologized that I had to come back, gave me an umbrella for free (during a snowstorm) and put $5 in my account for the inconvenience. Great customer service!
February 2024
The Customer Service was great Mr Haas Greeted me as soon as I walked in, he was very informative about all the questions I had, he also took the initiative to look into another issue that I have overall he was great and I look forward to working with him great job Mr Haas and Summit keep up the great work.
April 2023
Fantastic service. Shout out to Juan upfront who gave me the rundown on the ATMs and how to deposit personal checks. I had never used that feature before, and he explained how to manually enter data if the atm didn't read it. Really appreciate it.
