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“Alonso Was very friendly & polite & really helped me with getting approved really really recommend banking here with them loved my service thank you!!😊”
“I've been a member of UWCU for a few years, but recently they went above and beyond when I had to get a document notarized in an unusual circumstance. Anna at the front desk really took her time understanding my problem and went out of her way to make sure I was leaving in the best situation possible. Everyone here is wonderful, friendly, and beyond capable.”
“I worked with Katherin D. at the American Parkway branch to get accounts squared away. She was very knowledgeable and professional which made my experience so much easier.”
“My car was totaled by hail and I was completely unprepared to get a new vehicle. I met with Gwen, who was incredibly easy to work with and our conversation lifted so much stress off my shoulders. I found a car I liked that was higher than my pre approval and sent everything over about an hour before they close. Gwen got back to me so quickly to let me know that my loan was approved before the weekend. I couldn’t be more grateful to have worked with someone so professional and helpful during a time like this. Thank you so much.”
“I love UW Credit Union! 50 year member here! Every branch I’ve been to has been helpful. But what stands out above EVERY other financial institution I’ve ever used is their online service. Not perfect, but very close, and they keep improving it.”
“Pedro is amazing! The best loan officer I’ve ever worked with! He is so knowledgeable and extremely helpful! Ismael at the front desk was also very kind and helpful! Best Summit Credit Union Ever!”
“I work with Angel and he is so helpful because I'm elderly and I have a lot of problems and I can always go into the branch on East Towne Mall and they always willing to help me”
“Brad was so kind and knowledgeable during the home buying process. He took the time to explain every step to us and was always available for questions. We would absolutely recommend him and the team at UW for a mortgage and banking.”
“If you need help with your account, credit or anything else Definitely go see Mr. Swenson. Super understanding and helpful guy. Made the process of getting my credit going super easy and is all around a genuinely good guy.”
“Our Monroe Street branch offers everything you expect from a great bank — helpful and knowledgeable staff, notary services, and convenient walk-up and drive-through options.”
“I needed help notarized some documents, and it involved something with which they were not familiar. They were very nice
helpful once we figured it out. I had to come back 2 more times because of errors in the document that had to be notarized, and they were so patient and welcoming. I'm just a visitor to Madison but felt so welcomed. Thank you”
“Very Friendly and helpful staff!
Joe, one of the bank official, made the process simplified and helped me in the process of bank account creation. On, Wisconsin!”
“Pablo was extremly helpful in finding out why we could not Zelle and after straightening that out he helped us to Zelle in the MOST POLITE AND HELPFUL WAY and gave us his card for help with any future problems”
“I am writing a note regarding Nico Henderson of Summit Credit Union. Nico helped me with a problem I had with an order I had placed on line and after I did it, I felt it was a scam, which it turned out to be. I am very grateful to her and she was very helpful and patient with my problem with the company. Through her efforts on my behalf, the problem was resolved. She was great!”
“Ive been at this credit union when it was named differently and have never had a bad experience. Of course there has been new faces and rebranding since, but I still continue to get the best service when I am there.”
“Michael was extremely helpful I really appreciate the personal attention he gave would suggest anyone who needs help or has any questions to call him directly at the Madison college location!”
“Im very pleased with Char Blackmond help and going above and beyond for me, as a customer I felt valued, originally came in because my a t m card was not working.It wasn't allowing me to make any cash deposit. I originally spoke with a gentleman that had i hope that my account was overdrawn, and that's the reason they blocked the card. When Char step in to help! She made a couple of calls and within a few minutes my card was working. Thank you for taking care of me and going the extra mile. Please ask for Char if you want the red carpet Treatment!”
“I have been a member of Summit for many years and wanted to give special thanks to Brooke at the Yellowstone branch! She is so friendly and is able to handle my requests, big or small, with professionalism, attention to detail and efficiency. I always appreciate her service!”
“Alyssa Mena helped be with a routine deposit, but made the experience super quick, painless, and personal. Always a great experience with the Heartland Credit Union staff!”
9AM - 5PM
8010 Excelsior Dr, Madison
Credit Unions
“My husband and I had the pleasure of working with Kelli Ezzell on a construction loan. We bank through a local CU, but after they dropped the ball with financing our construction loan, we decided to take the advice from a trusted realtor and give Settlers Bank a call. Kelli Ezzell and her team were prompt, courteous, knowledgeable and friendly. They made the construction loan process painless and simple! We are beyond grateful that Kelli and her team at Settlers Bank were able to help us achieve our dream of building. From the bottom of our hearts, THANK YOU. We highly recommend Kelli at Settlers Bank.”
“The team at Rimrock is awesome, and they are so helpful! Me and my daughter came in to the branch and Ethan did a great job solving the problem on our card and issuing us a new card! Thanks guys!”
9:30AM - 2:30PM
1437 Monroe St, Madison
Credit Unions
“I had charges coming from multiple places to my checking account. I have manic depression and I had an episode where I was very free with money and got hooked up with some bad actors. When I realized, the bank staff at Willy street got me re setup on the heartland app, so I could remain on top of my finances. I walked in distraught and walked out elated!”
“XOCHILT was very kind and patient with me as I gave her the wrong part of a business check I wanted to deposit.
She never was rude, impatient or irritated by the delay while using the drive through at SUMMIT on East Washington Avenue.”
“(Translated by Google) Excellent attention, we feel very supported by the bank when making important decisions in our finances.They have bilingual staff and they are very friendly.(Original)Excelente atencion, nos sentimos muy acompaÑados por el banco a la hora de tomar desciciones importantes en nuestras finanzas.Tienen personal bilingue y son muy amables.”
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“ALWAYS kind and professionalJoanna, and Cait helped me a numerous amount of times and Derek helped me today again!!
They were ALL a ray of sunshine and positivity this world needs.
They all know thier jobs VERY WELL!!!!! I stopped in on a whim and without hesitation Derek said lets get ya taken care of and was was so Patient with me today.
I currently have been appointed a gaurdian of everything for three people. Its a lot to understand all at once. Derek was awesome!! Summit ROCKS!!
THANK YOU ALL for all you have done for me.
Thank you Cait, Joanna, and Derek for your professionalism, and clear acceptance with me as being one of your visible community transgender customers!!”