UW Credit Union is a federally insured, member-owned financial cooperative serving over 250,000 members, including the University of Wisconsin community. It offers a full range of consumer financial services such as lending, savings, checking, and investments, supported by advanced technology systems and a network of branches, including a convenient location on State Street in Madison. Customers appreciate the friendly, knowledgeable, and professional staff who handle difficulties and concerns with patience and care. Many reviews highlight the excellent customer service, with staff members being efficient, thorough, and approachable, making account setup and other transactions smooth and straightforward. The credit union is known for its local presence and caring attitude, with some members noting long-term loyalty and consistent, high-quality service over decades. Visitors and members from different backgrounds, including international clients, have expressed satisfaction with the personalized assistance received. Overall, UW Credit Union is recognized for its professionalism, caring staff, and commitment to providing a positive banking experience for its diverse membership.
They were courteous, informative, and bright. I understood everything as the young lady explained everything in terms an old coot like I could understand, lol.
July 2023
I appreciate my experiences at this credit union. Staff has been friendly, knowledgeable and patient. I like how staff has been able to work out difficulties, concerns, situations and misunderstandings in friendly, patient and professional ways. I like that they are local and the they have a change machine in the lobby.
July 2023
The experience with this branch has been fantastic. Keep up the good work. Kudos to UWCU.
