UW Credit Union is a friendly and helpful financial institution. The staff is consistently described as very friendly, knowledgeable, kind, and good at explaining things. They are helpful with opening new accounts and are knowledgeable about a wide range of services. Members appreciate that the staff takes time to explain everything, including safety protections like verifying out-of-state purchases. The process for opening accounts or resolving issues, such as identity theft, is noted as fast and easy. As a not-for-profit credit union, it serves the University of Wisconsin communities. This branch is conveniently located on the Madison College Campus. Drive-up hours are Monday through Friday from 7:30 a.m. to 6:00 p.m. and Saturday from 9:00 a.m. to 1:00 p.m.
Michael was extremely helpful I really appreciate the personal attention he gave would suggest anyone who needs help or has any questions to call him directly at the Madison college location!
September 2023
I am so glad that I decided to become a member! I liked the fact that the staff is very friendly and knowledgeable of a wide range of services that are offered by the UW Credit Union!
June 2023
They have an excellent customer service. They are very friendly and helpful.