Cellcom provides friendly and efficient local service with very helpful and knowledgeable staff. Customers report the best customer service experience in a long time, with attentive employees who resolve issues quickly. However, some note that wait times can be long, suggesting a need for more staff to assist people paying bills or seeking help. While most experiences are positive, there have been isolated technical issues with phone updates that required follow-up. Overall, Cellcom is recommended as a good experience for those looking for a phone.
