Cricket Wireless Authorized Retailer in Marinette provides excellent customer service and support, particularly highlighted by the store manager, Eddie, and representative Kandyce. Customers report positive experiences, noting that Eddie is friendly, knowledgeable, and dedicated to helping clients with their phone needs. He has assisted with transferring phone numbers, setting up new devices, and troubleshooting issues efficiently, even while multitasking during busy times. Many customers appreciate the affordability of Cricket's services, including options like bridge pay, which allows splitting payments, making it convenient for those with tight budgets. The store is recognized for its helpful staff, who go above and beyond to ensure satisfaction. Overall, Cricket Wireless in Marinette is praised for its customer service, fair pricing, and effective solutions for mobile phone users.
Was in the Marinette store yesterday working with two reps, Eddie and Kandyce, with some problems I was having understanding my new cellphone. The results after spending time with me has made life much easier using my phone. The reps did a tremendous job, kudos to both of them.
February 2024
I had a great experience. I explained to Eddie the sales rep that helped me how much My budget was and what I wanted to get out of my update phone. And he was friendly and fast and knew exactly what I wanted.
December 2023
Eddie was awesome, he went above and beyond. He helped my son and I, with transferring his phone number from our previous carrier. Even though it took 3 hours.
