The Costco Tire Center provides a smooth, efficient, and stress-free process for tire services. The team is professional, knowledgeable, and incredibly helpful. Staff are extremely kind, polite, and go above and beyond to ensure everything is taken care of seamlessly. They are patient, keep customers informed, and their positive attitude and genuine care make a difference. The overall service is exceptional and highly recommended. The broader Costco store is clean and easy to navigate, with a huge parking lot. Checkout is quick, especially with many lanes open and helpers assisting. The gas station offers the best price around. While most experiences are positive, some customers report issues with gift card balances and delays in corporate service resolution.
Second time now getting tires, good prices, friendly staff, but every time a new set of tires appointment takes 3 hours. Do a drop off, don't wait.
November 2025
I bought tires from Costco Menomonee Falls. I was in for my yearly rotate and balance. The tech who worked on my truck noticed my tie rods were ready to fall apart. I was informed to have this addressed immediately. I did and had it fixed. This could have turned into a severe accident. Thank you Costco tire crew!!!
December 2024
Christy at the Costco tire center was extremely kind and helpful when we were choosing new tires for our vehicle. We were happy to see her again when we dropped the SUV off for the replacement!
