“New wheels and tires for my Honda. Good price, good work and a great and immediate follow up. An old-time quality repair shop. Thanks.
The one drawback has to do with the town of Freistadt itself. It's a lovely intersection with a hardware store, church and its campus, a grade school, and some nearby nature areas. Except for the hardware store, the only other establishment open to the public is a local bar that opens at 11:30. If you drop off a car early at Freistadt Auto or if there is a scheduling delay and you don't have a ride back home, it's very awkward to be walking along the street just the other side of an active grammar school, waiting for 11:30 as locals are hyper-sensitive, and rightly so, especially with strangers. Everyone seems to know everyone and are very suspicious of others. Definitely small-town feeling. Plan ahead to have a ride home as waiting in the waiting room is not too realistic for more than say an hour. One of the employees gave me a ride home during my first visit. Plan accordingly.”
“I had a problem today and unfortunately my car ended up partially in a ditch. I checked for the closest service station (I live in the Milwaukee area) and Silver Spray came up. My luck changed and Chris came to my rescue! He showed up quickly, didn’t laugh at me, and hooked my car up and, in minutes, had me back on the road. And then he wouldn’t even take a tip. He said we all need to treat each other fairly. He definitely brightened my day with his excellent service. Thanks, Chris.”
“Top rate friendly outstanding customer service. My words can't even convey my appreciation for this team of professionals.
We are here from central IL to play in a basketball tournament this weekend. We had a flat tire on the way to our game. They gave us an appointment in between games. They even got us in an hour earlier than our appointment! We had great conversations while I waited. They fixed the flat and throughly checked the other tires and air pressure.
This is by far one of the best experiences I have had in a bad situation.
Thank you Goodyear Mequon service professionals for taking care of us.”
“Jim was excellent!!! Super friendly and kind. Explained the issue with my car effectively, allowing me to connect where the issue may have resulted from. Gave me a loaner car in the meantime while the issue was being fixed - issue was fixed in less than 24 hours, too. Highly recommend to anyone in need of auto care, especially college students!!!”