“My passenger side mirror was smashed. I found a replacement mirror online and they were helpful in making sure it would actually work on my car before I purchased the mirror. A low profit job for them but they provided quick and excellent service when I needed it. Highly recommend their services especially for those jobs where insurance doesn't pay for the repairs. They do great estimates.”
“Dave and his team at Caliber Collision of Middleton are fantastic. I hit a deer about a week ago at low speed. There was a small amount of cosmetic damage done and I was unsure whether anything more serious lurked beneath the service. The folks at Caliber carefully inspected my car to ensure no structural damage was done, fixed the cosmetic issues and attended to a ding unrelated to the deer collision. They did all of this in approximately 1 day! No one wants to visit a body shop, but if you must this is the one to go to. Thanks Dave and co!”
“I just bought a car I'm very happy with my purchase, Eric Devine the sales Representative was very helpful I couldn't be happier with how the process went, anyone buying a car I highly recommend Eric Devine.”
“today i went out to my car to find i had a dead battery. I went to O’Reillys to get a new one and Johnny was so kind and helpful. he was very quick and got me back on the road in no time. thanks johnny!!!”
“WOW! Come here for your car battery! This is what real customer service looks like - such kind and professional advice, unbelievably reasonable prices (including minimal service fee for what I needed done), so quick and easy! I’m so impressed and you will be too. :-)”
“Everyone was friendly, efficient and helpful. In particular C. Retzlaff was great. He assessed my car’s problem and corrected it efficiently and economically.”
“Very friendly, honest group of guys. Purchased online and they held the vehicle for me until I could get there that weekend. Was in and out what felt like to be 15 minutes. Best car buying experience ever!!!!!! Thank you Zimbrick!!!”
“Amazing customer service provided by Al! My windshield wiper was broken and he helped my find the correct replacement and put it on my vehicle. Definitely recommend Napa!”
“Outstanding service year after year. These guys are on the ball and most of the time very friendly. All are helpful, even the ones who aren't supposed to be. I frequent 3 of the areas stores under this families name. I sometimes see the counter guys at the other locations. While they don't greet me by name, they do acknowledge my being a regular. I truth, although I've been a regular for about 10 years, I don't know I could recollect their names either. But 10:1 they will be spot on when asked to track down a part and have it available often the same day, but usually the next. Or they will call the nearby store and find if it's readily avail NOW, and make sure you are the one who buys it if you make the trip. Auto Zone today failed me in this grievous error and minutes ago I noted their outright miserable customer service performance as I saw appropriate. I bought the filter in question, even though it was a higher price to do so. To make a point. Customer service matters.”
“Sales person Andy Straub was great while we were buying a car. He followed up with us and listened to our needs. He was informative but not over powering during the full process of buying a car. I would recommend him to others and will look him up in the future.”
“I just picked up my Outback yesterday that had damage from a deer running into my car. It looks amazing! I appreciate the updates that were provided about my car, and certainly the ability to get it back sooner than was expected. I recently purchased this car so I was very bummed to have damages fairly soon! I appreciate all the work that was completed and one could never tell that there were concerns! Beth”
“Touched up my raptor for a scratch down to the plastic on the bumper and a dent on the bed. Great work - looks like new, communicative throughout the process, and made sure to take the time to let the paint cure to allow for it to set. Would recommend.”