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8:30AM - 6PM
6220 University Ave Suite 100, Middleton
Credit Unions
“I experienced great service from the Middleton Branch of the Summit Credit Union. My goal was to transfer my IRA's to Summit. I walked in one day to learn what I needed to do. Cary, a financial consultant, heard me describing my situation to the receptionist. He immediately came out of his office and offered to sit down with me right then. I didn't want to interrupt his work and we set up an appointment for the next day. The process began the next day and it took a few weeks to complete the transfer process. When the transfer was complete it looked like I had to wait for the checks to clear before setting up the CD's. I walked into the Middleton office to confirm this information. Amanda, the branch manager, said she could help me soon. Within a few minutes I was sitting with her and she established my CD accounts. So, twice while walking into the office, I received immediate attention to my requests. It can't get much better than that!”
“ALWAYS kind and professionalJoanna, and Cait helped me a numerous amount of times and Derek helped me today again!!
They were ALL a ray of sunshine and positivity this world needs.
They all know thier jobs VERY WELL!!!!! I stopped in on a whim and without hesitation Derek said lets get ya taken care of and was was so Patient with me today.
I currently have been appointed a gaurdian of everything for three people. Its a lot to understand all at once. Derek was awesome!! Summit ROCKS!!
THANK YOU ALL for all you have done for me.
Thank you Cait, Joanna, and Derek for your professionalism, and clear acceptance with me as being one of your visible community transgender customers!!”
“Alonso Was very friendly & polite & really helped me with getting approved really really recommend banking here with them loved my service thank you!!😊”
“I've been a member of UWCU for a few years, but recently they went above and beyond when I had to get a document notarized in an unusual circumstance. Anna at the front desk really took her time understanding my problem and went out of her way to make sure I was leaving in the best situation possible. Everyone here is wonderful, friendly, and beyond capable.”
“Had insurance check for hail damage with UWCU as the mortgage holder. Don’t remember the name of the person who helped me- but he was very helpful and personable.”
“I love UW Credit Union! 50 year member here! Every branch I’ve been to has been helpful. But what stands out above EVERY other financial institution I’ve ever used is their online service. Not perfect, but very close, and they keep improving it.”
“Pedro is amazing! The best loan officer I’ve ever worked with! He is so knowledgeable and extremely helpful! Ismael at the front desk was also very kind and helpful! Best Summit Credit Union Ever!”
“Brad was so kind and knowledgeable during the home buying process. He took the time to explain every step to us and was always available for questions. We would absolutely recommend him and the team at UW for a mortgage and banking.”
“If you need help with your account, credit or anything else Definitely go see Mr. Swenson. Super understanding and helpful guy. Made the process of getting my credit going super easy and is all around a genuinely good guy.”
“Our Monroe Street branch offers everything you expect from a great bank — helpful and knowledgeable staff, notary services, and convenient walk-up and drive-through options.”
“I needed help notarized some documents, and it involved something with which they were not familiar. They were very nice
helpful once we figured it out. I had to come back 2 more times because of errors in the document that had to be notarized, and they were so patient and welcoming. I'm just a visitor to Madison but felt so welcomed. Thank you”
“I was given a security bond from my parents when I was born and didn’t know anything about it. This young lady at the counter helped me great. Thank you”
“Very Friendly and helpful staff!
Joe, one of the bank official, made the process simplified and helped me in the process of bank account creation. On, Wisconsin!”
“I absolutely appreciate the care and patience given with my service today. Trish Adebo set up my accounts, credit card and new truck payments flawlessly. Demonstrated the Personal Teller Machine and explained everything I could need for a positive financial experience.”
“Pablo was extremly helpful in finding out why we could not Zelle and after straightening that out he helped us to Zelle in the MOST POLITE AND HELPFUL WAY and gave us his card for help with any future problems”
9AM - 5:30PM
651 Hometown Cir, Verona
Credit Unions
“Setting up an account here was easy, smooth, and enjoyable. It took about an hour to get everything set up and I enjoyed every second of it...which I know is kinda unusual to say about a setting up a bank account, but it's 100% true.”
“Marisol was extremely informative. Does a great job of explaining options so you know what you’re picking. I highly recommend working with her, the customer service was excellent.”
“I am writing a note regarding Nico Henderson of Summit Credit Union. Nico helped me with a problem I had with an order I had placed on line and after I did it, I felt it was a scam, which it turned out to be. I am very grateful to her and she was very helpful and patient with my problem with the company. Through her efforts on my behalf, the problem was resolved. She was great!”
8:30AM - 6PM
304 E Main St, Waunakee
Credit Unions
“Lyaysan was fantastic to work with! She was quick, knowledgeable, and explained everything in a way that was easy to understand. I highly recommend stopping in if you're looking for financial advice or have any questions.”
“Im very pleased with Char Blackmond help and going above and beyond for me, as a customer I felt valued, originally came in because my a t m card was not working.It wasn't allowing me to make any cash deposit. I originally spoke with a gentleman that had i hope that my account was overdrawn, and that's the reason they blocked the card. When Char step in to help! She made a couple of calls and within a few minutes my card was working. Thank you for taking care of me and going the extra mile. Please ask for Char if you want the red carpet Treatment!”
“I have been a member of Summit for many years and wanted to give special thanks to Brooke at the Yellowstone branch! She is so friendly and is able to handle my requests, big or small, with professionalism, attention to detail and efficiency. I always appreciate her service!”
9AM - 5PM
8010 Excelsior Dr, Madison
Credit Unions
“My husband and I had the pleasure of working with Kelli Ezzell on a construction loan. We bank through a local CU, but after they dropped the ball with financing our construction loan, we decided to take the advice from a trusted realtor and give Settlers Bank a call. Kelli Ezzell and her team were prompt, courteous, knowledgeable and friendly. They made the construction loan process painless and simple! We are beyond grateful that Kelli and her team at Settlers Bank were able to help us achieve our dream of building. From the bottom of our hearts, THANK YOU. We highly recommend Kelli at Settlers Bank.”
9:30AM - 2:30PM
1437 Monroe St, Madison
Credit Unions
“The team at Rimrock is awesome, and they are so helpful! Me and my daughter came in to the branch and Ethan did a great job solving the problem on our card and issuing us a new card! Thanks guys!”
“I had charges coming from multiple places to my checking account. I have manic depression and I had an episode where I was very free with money and got hooked up with some bad actors. When I realized, the bank staff at Willy street got me re setup on the heartland app, so I could remain on top of my finances. I walked in distraught and walked out elated!”
“(Translated by Google) Excellent attention, we feel very supported by the bank when making important decisions in our finances.They have bilingual staff and they are very friendly.(Original)Excelente atencion, nos sentimos muy acompaÑados por el banco a la hora de tomar desciciones importantes en nuestras finanzas.Tienen personal bilingue y son muy amables.”
“I've banked with Summit for a very long time now and they're great! I've recently started working with James at this branch to work towards some financial goals and he is super to work with! Great experience, as always. Highly recommend!”
“Summit is a great place to do your banking. We have used them for mortgages, auto loans, saving, and checking. Their rates are better than banks and their fees are a lot lower too.”
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“Just met with Tim V at Middleton branch. He was great and went above and beyond despite me being quite frustrated at the beginning of the appointment. He straightened things out and explained what was going on and I left feeling the opposite of frustrated. Thanks, Tim!”