Playtri Middleton offers gold standard customer service to walkers, runners, and triathletes in a genuine and encouraging atmosphere. The staff is very helpful, knowledgeable, and experienced. They go the extra mile, taking their time to ensure the best fit for shoes and providing great solutions for bike repairs, often the same day. The shop has a good selection of great bikes, models, and sizes, including wide widths. The goal is to help customers find a healthy, sustainable lifestyle, helping them get to their chosen goal. With fantastic experiences and staff who are extremely knowledgeable and kind, the shop is definitely an asset to the west Madison and Middleton area, providing some of the best customer service experiences.
Excellent place to grab gear and necessities for an active lifestyle. Got a lot of professional assistance for my ironman race! Everyone who works here is very knowledgeable and kind. Very thankful to do business with a company like this!
August 2024
Richard is the man. I came in with a bike needing attention before my big race. He was great at understanding what my situation and explaining my options in a way that made sense for my goals. We came up with a great solution and he got me up and running the same day.
August 2024
The staff at this Middleton WI store understand what “customer service” really means. The best of the best!
