Autoplex is a business that offers both vehicle sales and service. Customers describe finding the place as a blessing and report having a pleasant and professional experience. The sales team is noted for being patient, professional, quick, and helpful in getting customers a car as soon as possible. Staff members are praised for being super nice, respectful, and thorough, answering all questions during the sales process. They are willing and able to find and retrieve the specific vehicle a customer needs. The service department, including the mechanic and his team, receives high praise for saving customers money by being honest and straightforward. They focus on a customer's urgent needs and necessary repairs rather than trying to get the most money. Customers appreciate the quality, attention, and urgency with which they operate, feeling comfortable and trusting them with their vehicles. The business offers very reasonable prices for service work and provides a 30-day warranty on purchased vehicles. They also emphasize same-day easy financing, with a fast application process that can get customers into a car the same day, and they accept trade-ins.
It's a good dealer but they need to fix the customer service that they have.And they have to fix the way they approve cars for clients, it's the second time I've come with different people because I'm a mechanic.And they take a long time with approvals.But they have their pros and cons.
February 2024
Honestly it was a blessing to find this place.. David helped me with my car a couple of times now for very reasonable prices & the employees were super nice as well! I’m coming here with all my car needs from now on ??
November 2023
Nora, Rudy, and Jennifer were all a great help. From start to finish they were quick and professional. They helped me get a car asap
