Metro by T-Mobile offers unbeatable prepaid plans and 5G phones from brands like Apple, Samsung, and OnePlus. The staff is described as wonderful, amazing, friendly, outgoing, and intuitive. Representatives provide outstanding, knowledgeable service, going above and beyond to resolve technical issues and meet customer needs. The team is industrious and relentless in their customer service, working diligently to ensure satisfaction. Customers report receiving good deals and highlight the friendly, helpful assistance they receive with their service and phone purchases.
The new Manager Frank went Above and Beyond the Call of Duty....,Industrious,Unrentless Customer Service until my Technical Issue was Resolved! It took him over three hours on the phone with IT to fix something that was on their End....No Doubt ...this guy would make a good Regoinal Manager one Day!
November 2022
I like it kandice gave me a good deal on a phone and she was very friendly and has good customer service she needs a raise
August 2021
I've had MetroPCS almost 5years I luv the service.
