Metro by T-Mobile, located at 3718 S 27th St, offers unbeatable prepaid plans and 5G phones from brands like Apple, Samsung, and OnePlus. The friendly staff consistently provide excellent customer service, assisting with phone bills and ensuring smooth transitions for new phones. Customers appreciate the helpfulness and efficiency of the team, who also handle ACP internet forms swiftly. The store is clean, with plenty of parking, making it convenient for visitors to access from 27th Street.
I received wonderful customer service from Monica. She was putting out many fires alone while I was in the store. I understand it was frustrating but she still kept things professional with the customers. She helped me get a new phone after I had went to three different cellphone stores. Monica is a gem!
September 2025
Eric, who's a floating manager and we had the privilege to have help us, was hands down the nicest person and most well trained with what he was doing.
August 2025
Always resolves my problems professional and humble ness 👍
