Floor & Decor in Monona, Wisconsin offers a wide selection of high-quality flooring options, including tile, wood, stone, laminate, and luxury vinyl. The showroom features a variety of products such as cabinets and countertops, making it suitable for both professionals and DIYers. Customers appreciate the friendly and helpful staff, with many praising the knowledgeable employees who assist with picking out products and finding solutions for kitchen backsplashes, bathroom floors, and other renovation needs. The store provides free design appointments and in-store pickup, making shopping convenient. Customers also value the excellent service experienced during returns, even when handling complex returns with multiple items. The staff is noted for their patience and willingness to go above and beyond to help, creating a positive shopping environment. Pro members enjoy consistent service and appreciate the recognition and support when mentioning their business. Overall, Floor & Decor is known for its vast variety of products, helpful staff, and good customer service, making it a popular choice for homeowners and contractors alike.
I have the opportunity to work with Colin today. He was most helpful in being patient kind and knowledgeable. He suggested I take a couple of samples home, which I am going to do and I look forward with making the final sale with him after I choose which tile I’m going with so today’s experience was excellent
October 2026
The staff was so helpful and that took away a lot of the pressure in such a huge place! They made it fun :) ty
September 2026
Great product and great help! a little inconvenience to load products on a trailer
