UW Credit Union

Banks, Credit Unions
Hours: UW Credit Union is a member-owned financial institution serving University of Wisconsin communities. Many reviewers have been members for years, citing consistently friendly, helpful, and efficient service from staff both in person and on the phone. Members report positive experiences with vehicle loans, personal loans, and multiple accounts, noting that staff go out of their way to assist, even during extended situations. The credit union is recognized for helping members when other banks would not and for assisting with both building and rebuilding credit. However, some feedback suggests the mobile phone app can be confusing for those less familiar with the internet, and that its navigation needs improvement to be very easy for all kinds of people. A minor critique is that some members wish fees for money orders and cashier's checks were not required. Overall, the branch is described as providing amazing service experiences with diligent staff, leading members to recommend it to others.

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1. Monona, Wisconsin