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8:30AM - 6PM
5809 Monona Dr, Monona
Banks
“My wife and I had been customers for well over a decade, every time we have a problem with something the staff has been helpful, last time my wife was phone scammed, first time for her ever, she was in a panic, Lou & Dustin helped her get everything back and sorted.Just wanted to get give a shout out to both of them.”
“I wanted to share something about a follow-up I had with this branch today!
I got a survey offer on my last visit through their Drive-Up window. I mentioned in the comments that I think a lane with a higher reach for the dispenser tube would be better. I drive a F250 Pick-Up truck, and it’s a bit tricky to get to the dispenser because of how tall the truck is.
Guess what? Not long after I sent in my survey, I got a call from the branch thanking me for my input and saying it was being passed along to the commercial real estate team.
I really appreciate the response and that they actually listen!”
“My mom used this bank and when I took her to the bank the drive thru was very polite. I went inside the bank to close out her account because she has passed away on 12-5-23.”
“I visited the bank to open a new checking account pretty close to lobby closing time, but was very pleased to see that personal banker named Anna offered to stay late to help me open my new checking account.”
9AM - 5PM
2251 W Broadway, Monona
Banks
“We were there just today. I liked the professionality of Seth Tripke. He was very helpful. I wish Chase to have more experienced employees like him. Definitely, this branch I advise.”
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“I've worked with a lot of financial institutions over the years for both personal and business banking, and Summit Credit Union's Monona branch has been, by far, the best experience I've had. In fact, I've moved multiple business accounts from other banks to Summit because of the exceptional service and genuine care their team provides.
Every interaction is professional, efficient, and friendly. The staff consistently goes above and beyond, making banking easy and taking the time to ensure everything is handled correctly.
A special thank you to Brad Benson and D'Laney Thelke, who have been absolutely outstanding. Their responsiveness, knowledge, and commitment to customer service are second to none. They don't just process transactions—they build relationships and truly care about helping their members and business clients succeed.
It's refreshing to work with a financial institution where you feel valued every time you walk through the door. I confidently recommend Summit Credit Union in Monona to anyone looking for a bank that combines exceptional service with people who genuinely care about their members.”