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9AM - 5:30PM
200 E Broadway, Monona
Credit Unions
“My wife and I had been customers for well over a decade, every time we have a problem with something the staff has been helpful, last time my wife was phone scammed, first time for her ever, she was in a panic, Lou & Dustin helped her get everything back and sorted.Just wanted to get give a shout out to both of them.”
“ALWAYS kind and professionalJoanna, and Cait helped me a numerous amount of times and Derek helped me today again!!
They were ALL a ray of sunshine and positivity this world needs.
They all know thier jobs VERY WELL!!!!! I stopped in on a whim and without hesitation Derek said lets get ya taken care of and was was so Patient with me today.
I currently have been appointed a gaurdian of everything for three people. Its a lot to understand all at once. Derek was awesome!! Summit ROCKS!!
THANK YOU ALL for all you have done for me.
Thank you Cait, Joanna, and Derek for your professionalism, and clear acceptance with me as being one of your visible community transgender customers!!”
“Alonso Was very friendly & polite & really helped me with getting approved really really recommend banking here with them loved my service thank you!!😊”
“Always a friendly face. Worked with a lovely lady this evening as I rushed in before lobby close frantic and she was so kind and patient with me. Always a pleasure to go into UW!”
“I've been a member of UWCU for a few years, but recently they went above and beyond when I had to get a document notarized in an unusual circumstance. Anna at the front desk really took her time understanding my problem and went out of her way to make sure I was leaving in the best situation possible. Everyone here is wonderful, friendly, and beyond capable.”
“I worked with Katherin D. at the American Parkway branch to get accounts squared away. She was very knowledgeable and professional which made my experience so much easier.”
“Had insurance check for hail damage with UWCU as the mortgage holder. Don’t remember the name of the person who helped me- but he was very helpful and personable.”
“My car was totaled by hail and I was completely unprepared to get a new vehicle. I met with Gwen, who was incredibly easy to work with and our conversation lifted so much stress off my shoulders. I found a car I liked that was higher than my pre approval and sent everything over about an hour before they close. Gwen got back to me so quickly to let me know that my loan was approved before the weekend. I couldn’t be more grateful to have worked with someone so professional and helpful during a time like this. Thank you so much.”
“I love UW Credit Union! 50 year member here! Every branch I’ve been to has been helpful. But what stands out above EVERY other financial institution I’ve ever used is their online service. Not perfect, but very close, and they keep improving it.”
“Pedro is amazing! The best loan officer I’ve ever worked with! He is so knowledgeable and extremely helpful! Ismael at the front desk was also very kind and helpful! Best Summit Credit Union Ever!”
9AM - 5:30PM
44 E Mifflin St, Madison
Credit Unions
“Brad was so kind and knowledgeable during the home buying process. He took the time to explain every step to us and was always available for questions. We would absolutely recommend him and the team at UW for a mortgage and banking.”
9AM - 5PM
4021 Meridian Drive, Windsor
Credit Unions
“We are doing a more complicated mortgage financing project, and Carissa and Settlers understood the process completely from the get go with high degree of professionalism and knowledge and friendliness. Terms and costs are reasonable too.”
9AM - 5:30PM
662 State St, Madison
Credit Unions
“If you need help with your account, credit or anything else Definitely go see Mr. Swenson. Super understanding and helpful guy. Made the process of getting my credit going super easy and is all around a genuinely good guy.”
9AM - 5:30PM
1435 Monroe St, Madison
Credit Unions
“Our Monroe Street branch offers everything you expect from a great bank — helpful and knowledgeable staff, notary services, and convenient walk-up and drive-through options.”
“I needed help notarized some documents, and it involved something with which they were not familiar. They were very nice
helpful once we figured it out. I had to come back 2 more times because of errors in the document that had to be notarized, and they were so patient and welcoming. I'm just a visitor to Madison but felt so welcomed. Thank you”
“Very Friendly and helpful staff!
Joe, one of the bank official, made the process simplified and helped me in the process of bank account creation. On, Wisconsin!”
“Joelle was amazing to work with, she explained the CD rates, helped create Cds for our kids, made deposits and explained the best financial rates for our accounts. She was quick and so pleasant!”
“Pablo was extremly helpful in finding out why we could not Zelle and after straightening that out he helped us to Zelle in the MOST POLITE AND HELPFUL WAY and gave us his card for help with any future problems”
“Marisol was extremely informative. Does a great job of explaining options so you know what you’re picking. I highly recommend working with her, the customer service was excellent.”
8:30AM - 5PM
304 E Main St, Waunakee
Credit Unions
“Lyaysan was fantastic to work with! She was quick, knowledgeable, and explained everything in a way that was easy to understand. I highly recommend stopping in if you're looking for financial advice or have any questions.”
“Ive been at this credit union when it was named differently and have never had a bad experience. Of course there has been new faces and rebranding since, but I still continue to get the best service when I am there.”
“Michael was extremely helpful I really appreciate the personal attention he gave would suggest anyone who needs help or has any questions to call him directly at the Madison college location!”
“Kyle was kind, energetic and extremely helpful in paying off one of our loans. He even helped us set up an appointment with a mortgage broker. Great experience!”
“I went to this branch this afternoon and the teller, Stacie, went above and beyond her customer service responsibilities for me! Thank you for your continued great service, Summit!”
“You made it so easy to get a sizable check when I needed it to
cover some new windows I had installed. No questions since
I had proper ID, etc.”
9:30AM - 2:30PM
1437 Monroe St, Madison
Credit Unions
“Alyssa Mena helped be with a routine deposit, but made the experience super quick, painless, and personal. Always a great experience with the Heartland Credit Union staff!”
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“I've worked with a lot of financial institutions over the years for both personal and business banking, and Summit Credit Union's Monona branch has been, by far, the best experience I've had. In fact, I've moved multiple business accounts from other banks to Summit because of the exceptional service and genuine care their team provides.
Every interaction is professional, efficient, and friendly. The staff consistently goes above and beyond, making banking easy and taking the time to ensure everything is handled correctly.
A special thank you to Brad Benson and D'Laney Thelke, who have been absolutely outstanding. Their responsiveness, knowledge, and commitment to customer service are second to none. They don't just process transactions—they build relationships and truly care about helping their members and business clients succeed.
It's refreshing to work with a financial institution where you feel valued every time you walk through the door. I confidently recommend Summit Credit Union in Monona to anyone looking for a bank that combines exceptional service with people who genuinely care about their members.”