UW Credit Union is a member-owned financial institution serving University of Wisconsin communities. Many reviewers have been members for years, citing consistently friendly, helpful, and efficient service from staff both in person and on the phone. Members report positive experiences with vehicle loans, personal loans, and multiple accounts, noting that staff go out of their way to assist, even during extended situations. The credit union is recognized for helping members when other banks would not and for assisting with both building and rebuilding credit. However, some feedback suggests the mobile phone app can be confusing for those less familiar with the internet, and that its navigation needs improvement to be very easy for all kinds of people. A minor critique is that some members wish fees for money orders and cashier's checks were not required. Overall, the branch is described as providing amazing service experiences with diligent staff, leading members to recommend it to others.
My wife and I had been customers for well over a decade, every time we have a problem with something the staff has been helpful, last time my wife was phone scammed, first time for her ever, she was in a panic, Lou & Dustin helped her get everything back and sorted.Just wanted to get give a shout out to both of them.
October 2025
Absolutely love it! Everyone is extremely friendly and helpful!
July 2025
I have been with the UW Credit Union for 12 years. Any time I have had a question or needed some help they have always been there for me. I would, in fact I have, recommend them to friends and family. Thank you UWCU!!!
