Victra is a Verizon Authorized Retailer offering phones, tablets, mobile broadband, wearable technology, accessories, and device protection. The store provides great customer service with knowledgeable, dedicated, and pleasant staff who go above and beyond. Consultants take ownership of problems, work through issues patiently, and provide quick service, helping customers get new devices and transfers done within hours. The experience is trustworthy and fun, making it a location customers highly recommend and would visit again for any questions or concerns.
Very helpful and nice. Was knowledgeable and the trainee was also helpful. Great experience
June 2026
I had a great experience with Dmitriy at the Verizon Store, Monona. He was super friendly, knowledgeable and very professional. I was in and out with a new phone in less than 45 min. as he promised. I recommend going to this store and talking to Dmitriy.
May 2026
Great customer service! I walked in and was helped right away and everything I needed was done efficiently and quickly.
