Victra is a Verizon Authorized Retailer offering phones, tablets, mobile broadband, wearable technology, accessories, and device protection. The store provides great customer service with knowledgeable, dedicated, and pleasant staff who go above and beyond. Consultants take ownership of problems, work through issues patiently, and provide quick service, helping customers get new devices and transfers done within hours. The experience is trustworthy and fun, making it a location customers highly recommend and would visit again for any questions or concerns.
Great customer service! I walked in and was helped right away and everything I needed was done efficiently and quickly.
April 2026
We were lucky to work with Dmitriy at the Verizon Store, Monona, Wi today! He helped us get a new phone, provided lots of information about product/plan options, and also helped us navigate data transfer. Dmitriy is very personable and helpful!!!
April 2026
The technician was excellent. He was able to recover my information from my old phone even though it was severely damaged.
