12 - 5PM
6500 Monona Dr, Monona“I was very fortunate to have a sales associate who is knowledgeable, and very patient with someone who is not all that adept at the ins and outs of a cell phone.”
“The Verizon store in Stoughton is the very best!!! The manager, Will, is amazing and nearly god-like with his ability to provide such outstanding customer service. He continually strives to do what is best for his customers and is so very friendly and outgoing. We love this store and will continue to have all of our Verizon needs taken care of with Will and his Verizon store!!”
“This store was super helpful! Lindsey helped me and my dad out a lot. I felt in good hands and this is my go to AT&T store. I recommend this place to anyone who needs help with their phone.”
“Alex at the Waunakee store was awesome. He stayed late, made several calls to his customer service line, and made every attempt to solve my problem. Awesome customer service.”
“I came in last night and purchased 2 new phones and 2 new plans. Jairo was incredibly helpful as well as accommodating for my 3 year old who was along with me. He was honest and informative, for such a young guy, he's a great employee”
“Corey was amazing to work with! The store was busy and he was the only one here. He greeted us upon entering, kept us updated on how many customers were before and approximately how long it would take to help us. He was kind, patient and helpful with all of the customers(including)he helped while we were there!”
11AM - 5PM
6231 McKee Rd E, Fitchburg“Recently worked with Ben F. at US Cellular Fitchburg on getting a new pre-sale iPhone. Ben provided such caring and personalized service, and it was honestly some of the best customer service I've experienced in a long time. Thank you!!!”
“Came in today to switch phones over and Mr. Garth has done an excellent job. Truly appreciate all his assistance even put my screen protector on what a great guy.”
“I had a complicated line transfer and both employees working assisted me. They were pleasant and professional. It worked out. I had a great experience. They had the phone I wanted. And I was in and out quickly.”
12 - 6PM
3868 E Washington Ave, Madison“I have been in this store numerous times and am always impressed with the staff's knowledge and great customer service at this location. They are fast, courteous and can get things done correctly the first time. The way customer service USED to be!”
“Great customer service with Sherman and Andrew! We ran into a few glitches and they were both very patient and kept problem solving until all of our needs were met. It could have been a frustrating experience but they actually made it fun! I highly recommend the AT&T store in Stoughton!”
“Tyler was incredibly friendly and helpful after I had to replace my damaged phone after a vacation. New phone was completely set up and ready to go in less than an hour”
“If Jose is not the manager of this store, he should be! Fast, knowledgeable, friendly - and very patient with my adult son who is has some disabilities and a lot of anxiety. Jose's customer service was The Best - Thank You!”
“The 2 young men, who helped us, Nico and Tony were absolutely awesome, in helping us straighten out our news IPhones. The phones were a mess. They spent 1 1/2 hours helping us and were so patient. Our phones are working! Thank you.”
“The staff at the Sun Prairie store went out of their way to make everything right for a very large cell phone family change. They are very professional, approachable, and I was very happy with my service. A+++++”
12 - 5PM
2810 E Washington Ave, Madison“Absolutely AMAZING work, the employees are so wonderful, polite, efficient, skilled, + accommodating!I recommend them any time you have any issue with one of your devices.They fixed my girlfriend's Nintendo DS completely, even after I'd tried to myself + nearly shorted the motherboard!These folks are fantastic.Thank you!!! ?”
11AM - 6PM
3302 University Ave, Madison“Danny does not get paid enough for his fantastic service. wonderful customer service from him and lots of extra work put in to help us out in our phone emergency. Thank you Danny!!”
11AM - 5PM
2835 E Washington Ave, Madison“I was with Tracfone for over a decade but something went wrong recently. My phone suddenly stopped working, and I spent hours online with their tech support department, and they gave me the run around, cut me off, and locked up my phone even though my bill was paid. I gave up after five hours and the next day went to Cricket to get a new phone, the whole ordeal with the Clerk trying to get the transfer pin from Trac to get my new service activated with Cricket took 4 hours, and Trac jerked the clerk around. The clerk was there for me the whole time, and got my new service hooked up, activated, a new phone and plan, and no data was lost. Plus, this phone is much faster and has much more features and data space. I appreciate the good service and wish they have a brick and mortar store at a downtown State St. location as well.”
11AM - 5PM
4722 E Towne Blvd, Madison“Every and I mean every time we go to this UScellular Colton is so kind and helpful. He was so kind and patient with my husband today in helping get a phone switched over. Us old geezers can be a pain. I have watched Colton deal with many customers, some not so nice, and he is always professional and kind. We will keep coming back to this location mostly because of him. Five stars ? Colton!!”
“Can you hear me?WOW - the entire team (Julio, Sean and Mgr. Erubiel) rolls out the red carpet for service at this location. Last weekend, I had issues with my phone and Julio helped me select a new phone that identified with me. The service was impeccable and genuine. They work as a team and also provide customers with personalized support ?! Julio, Sean and Erubiel thank you for providing an over-the-top experience for all of the customers who visit this AT&T location!!!”
“Zach was very helpful and knowledgeable throughout the entire process of diagnosing the issue with my 5 year old phone (it no longer supported 4G/5G). At the time, Samsung was just about to begin the Pre-ordering phase of their new s24, so because of the odd situation, he even offered me a loaner phone for a few weeks while I decided what to do. Thanks to his assistance and patience, I was very happy with my decision to get the new s24 during their Pre-order phase, rather than purchase an older phone or buy a loaner phone for a few weeks elsewhere. Thank you greatly, Zach!”