U.S. Cellular in Mukwonago is a business dedicated to connecting people, businesses, and government operations with their award-winning network. They offer a range of products including the latest smartphones and accessories, high-speed internet, and connected home solutions. The store has been praised for its improved appearance, which is now bright and welcoming compared to the past. Customers appreciate the friendly and helpful staff who go above and beyond to assist with various needs. Several reviews highlight the exceptional service provided by employees such as Brandon, who spent hours transferring data to a new phone; Britannie, who patiently helped with setup after switching providers; Nicole, who quickly arranged a replacement phone; and Carley, who helped get a new phone for free. While some customers initially experienced difficulties, recent visits have been positive, with staff showing patience, kindness, and a desire to help. Overall, U.S. Cellular in Mukwonago is recognized for its friendly service, helpful staff, and efforts to improve the customer experience.
Every time we come we are highly satisfied. Corrine and Josh are two that we have had the pleasure to work with and they were very helpful and kind to us. Thank you for helping us and not making us feel stupid because we were not sure on how to do something.
Jeff and Karen Martin
March 2025
Shout out to Brandon, the new store manager, in Mukwonago. He spent 2 hours transferring my info to my new phone, as my old phone was a piece of garbage. He went above and beyond! He's very personable, customer service oriented, and funny. I wish him nothing but success!!
November 2024
After 2 days of struggle transferring from our old provider to U.S. Cellular, I have to give a shout out to Britannie R at the Mukwonago location. She was patient, kind, and spent alot of time with my family to get us situated! Thank you Britannie :)
