“Brandon Edmonds waited on me this morning and I could not be more pleased. Being a senior, I am not very knowledgeable with electronics and Brandon treated me with kindness and patience. He fixed my cell phone problem in no time at all. I wish I receive this quality of customer service from other places that I deal with. You are lucky to have Brandon representing your store - he is a keeper!”
“We originally went to the Brookfield location looking to switch providers and mainly get a lower phone bill. We left being offered a higher phone plan if we traded in our phones. At the Waukesha location, we got help immediately with getting set up with a much cheaper phone plan if we kept our phones. We were happy to save money and feel heard. I highly recommend to go to this location over the standard branch locations for USCellular if you are looking for honest help. They truly care and will listen and help you with whatever your goal may be with your phone plan or phones. We will stick with driving further to this location over the branch location any day.”
“The Waukesha location is phenomenal. The store manager went above and beyond to help me. He helped change my phone from a different carrier while keeping my same number. He changed all my contacts over no problem. Then the next day not all my pictures and stuff transferred so I wne t back he showed me how to do it and explained everything. Definitely go here!! Great products and prices.”
“This store is not the closest to my house however, they were to only store that had the phone my son wanted in stock. I went there and worked with Rosevelt and Joanna(manager) and they were so kind and helpful. They were going to stay open until they got our trade in phone issue resolved and Joanna went through options that would be the best price. I have never been to an At&t store where the staff was this friendly.”
“Steve gave us the BEST CUSTOMER SERVICE we've ever had at a phone store. He was incredibly helpful, patient, kind, and made sure my son got exactly what he needed and could afford. Not only is he a stellar employee, he seems to be a really good person, in general. Really hoping he's there next time we go back! So, so happy with his professionalism and help. Thanks, Steve!!”
“As a tow truck driver, my phone is one of my most important tools. Unfortunately I broke my phone on the job and needed to replace it ASAP! Thanks to Elias and Alex I was back to work in no time! Thanks guys!”