This Verizon store in Neenah provides great service and a great experience. The staff is knowledgeable, helpful, polite, and professional, offering amazing customer service. Consultants are not too pressing about sales and show respect. They are efficient, solving issues quickly compared to other carriers, with generally low wait times. The store offers a full range of wireless devices and accessories. The team is dedicated and goes above and beyond to solve problems, creating a trustworthy experience that earns strong recommendations from customers.
Adam and Jordan were very helpful. Easy to talk to, helpful with setting up the kids on the tablets while switching phone providers. Walked out not feeling like I was just robbed from a phone provider.
June 2025
You were very helpful and the service was great. Thank you all for solving my issue today. We will be returning to your store for any issues we may have in the future.
May 2025
Jordan and Adam were courteous, helpful, and knowledgeable. Will definitely go back to Victra Verizon.
