This Verizon store in Neenah provides great service and a great experience. The staff is knowledgeable, helpful, polite, and professional, offering amazing customer service. Consultants are not too pressing about sales and show respect. They are efficient, solving issues quickly compared to other carriers, with generally low wait times. The store offers a full range of wireless devices and accessories. The team is dedicated and goes above and beyond to solve problems, creating a trustworthy experience that earns strong recommendations from customers.
Staff was very helpful and knowledgeable! Very good customer service!
December 2025
The reps are knowledgeable. They gave me good options and good advice. This is my sixth iPhone over the years.
November 2025
I had just returned from an international trip and was deleting the ESIM app I purchased to travel. I accidentally deleted cell service and stopped by Verizon to get assistance. Jordan was so knowledgeable and supportive. He got my phone back in service. Highly recommend this Verizon store!
