This Verizon store in Neenah provides great service and a great experience. The staff is knowledgeable, helpful, polite, and professional, offering amazing customer service. Consultants are not too pressing about sales and show respect. They are efficient, solving issues quickly compared to other carriers, with generally low wait times. The store offers a full range of wireless devices and accessories. The team is dedicated and goes above and beyond to solve problems, creating a trustworthy experience that earns strong recommendations from customers.
Staff was very knowledgeable and helpful throughout my process of getting a replacement phone. They transferred my data to the new phone and explained the billing system to me. All went well.
August 2026
Adam was very pleasant to work with. Super helpful and informative🙂
January 2026
Staff was very helpful and knowledgeable! Very good customer service!