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“My favorite Citizens branch. Always great personal service from Jonathan. FYI, don't like the new logo, and hopefully you didn't pay tens of thousands of dollars to have somebody come up with that!”
“I stopped in at this location today to do a quick transfer and cash some checks. As soon as I walked in the bank teller, Natasha, greeted me warmly and proceeded to be incredibly friendly and helpful throughout my whole transaction. She is definitely an asset to your branch!”
“The customer service was absolutely amazing. I came in a few minutes before closing, and instead of being upset at me, Jenna was VERY helpful. She greeted me with a smile, efficiently completed her job, and had an overall very positive attitude”
“This location is convinent for getting cash on the way back from the grocery store. The ATM now allows you to select how many $50 bills you want and if you want smaller denominations. I never went inside even before the pandemic since the electronic banking is free and convinent. The branch should assign someone to police the property for litter. It is looking trashy right now.”
“The Manager, Samantha at the New Berlin location has been nothing but kind, extra helpful, and professional. She has helped my family through selling a home, buying a home, and tons of HELOC paperwork!!! She is extremely prompt and explains everything so that it's easy to understand. I highly recommend her:) Shout out to Breanna at the Franklin location for her helpfulness and wonderful personality!! Thanks so much Summit!!!”
“Wonderful people! Great service.I realize over time the people may change, but right now I enjoy my regular conversations with Mandy, Nikki, Ryan, Gordana, Liz, and Ed.”
“I wanted a direct deposit form for my employer. The employee who worked with me was very efficient, professional, and knowledgeable. He did not waste any time to give me the documents needed. And I left the bank feeling good.”
“We stopped at the New Berlin branch to get help with online banking log in. We had lots of problems with online agents and another local branch office getting our access fixed. Zachary Bloom helped us through the process and finally got our online account access fixed. We couldn't thank him enough for taking the time and pushing all the right buttons to rectify our problem.”
“I have banked several places but PNC bank has done the best job for my business and personal banking. Adam Cervantes does a great job attending to my banking needs at the New Berlin location. I also have several friendly bankers helping me in Muskego and Milwaukee. Highly recommend this bank!”
“While initially my call was met with some poor customer service by the representative fielding the call. That isn’t a reflection of Landmark Credit Union’s entire staff. Thank you to the manager (I forgot name) for getting me the proper documents I needed to register my vehicle out of state. I understand that not everyone may be familiar with that process. Thank you Bob Hall for reaching out with some insight to my concerns.Overall my experience has been good here.”
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“Chris, Ava, Sara, every one is so helpful and kind. I listen to all of their suggestions which are usually perfect! The New Berlin branch is clean and always looks nice and inviting. I love when they show off local small businesses... It just Adds to their small Hometown image. Anytime I have a problem they are eager to help me solve it. I have brought many people to North Shore especially the New Berlin branch. Although I do miss the face-to-face drive up. So I just keep going inside. Thank you again North Shore bank in New Berlin, You are awesome!”