Katie and her staff are EXCELLENT at the New Berlin CVS pharmacy!! She always takes the time to answer any questions I have, no matter how busy she is, and always with a smile.
Always an issue getting prescription filled here. Took me 3 days for my prescription to get filled. And months later, 3 days for my daughter's prescription. According to my pediatrician office the pharmacy never sent in the prior authorization and sat on it. Pediatrician also informed me to avoid CVS pharmacies.
Every time I have a need, they are very helpful and pleasant. It is true, they may be short staffed, however, everyone currently appears to be.