Internet Service Providers near Oconomowoc, WI

“Great team of knowledgeable staff who helped me get the best deal on my new IPhone !!! So happy to have went there. A lot of places treat people rude or with little care . They were professional, friendly and I trusted their expertise . Thank you to the manager and staff ! You guys Rock! I’ll definitely be telling my family / friends and send them your way for all their T-Mobile needs!!”

“I came to this store after having a terrible experience at the Watertown location. I just want to say Kyle who helped us was absolutely amazing. He was so pleasant to talk with and gave such good information to give you knowledge of what you were getting. He wasn’t pushy he just genuinely wanted to help and it showed. Thank you Kyle for doing what you do and being so great at it!”

“Very happy with the in-store service provided by Chris. Went above and beyond selling us our new phones, transferring data, and moving one mobile line to another mobile account in a timely organized manner. He helped us until a half hour after close and was never rude or rushed anything. I really appreciate his customer service and technical skills!”

“I had a bad experience with Conor one of the sales people. The sales person Robyn helped me and Robyn has been extremely wonderful and extremely helpful! I really appreciate her help!”

“I have been pleased with dependable service from Netwurx for over a decade for my business. The icing on the cake is that they recently recommended Lori Spiegler as a web designer. She has revamped my company website into a fresh, clean look. The site adapts to screen size so it even looks good on a phone screen. And, Lori trained me to take the reins to modify and add pages myself. In all, this was a very positive web development experience.”

“UPDATE: After posting a review of my unpleasant experience at the Delafield Verizon store last week, I received a call from the store’s senior manager, who was extremely pleasant and helpful. She was not in the store when it happened. She apologized for the treatment I had received and offered me a credit that more than reimbursed me for the costs I incurred. The follow up was a happy surprise and greatly appreciated!

The battery is failing in my $1,000 Galaxy S24+ phone that is only 39% paid off through Verizon. The phone is just over a year old. While concerning, I wasn’t worried because I pay for the INSURANCE! I visited the Delafield store expecting customer service to either fix the phone or replace it. That didn’t happen. First, I was told that I should use Facebook less. Snarky is the new customer service. I was told they couldn’t do anything for me until I took my phone to a third-party business to see if they could repair it. The first available appointment was MORE THAN TWO WEEKS OUT. If the repair place couldn’t fix the battery, THEN they would replace my phone. If I didn’t want to wait, I could pay $50 and they would ship a reconditioned, like-new phone to me the next day. I’ve been a loyal Verizon customer for more than 25 years. The “customer service” was not helpful. The assistant manager was rude. I was told what they offered was better than having to pay for a new phone. When I suggested maybe I should take my business elsewhere, she said I’d still have to pay for the phone. I wonder if Verizon is aware of how their employees are treating their customers.”