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October 2023
Waited an hour to return a cable modem. The clerks had no sense of urgency at all - they just watched the queue grow and people get more upset. What a horrible experience.
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September 2023
Wait was pretty long, but we were in and out very quickly once we were called up. Although we did just an equipment swap, so take that with a pinch of salt.
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August 2023
I came in yesterday to purchase a router for my apartment. Alex was beyond helpful and very very patient. I am clueless when it comes to that stuff but he explained it so well that I understood. I will be contacting him in a few months to discuss getting a new phone with spectrum.