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“Benjamin was very helpful and experienced in getting me in the correct boot for the ski season. I also needed my helmut adjusted and he corrected it so it fit comfortably. I was very pleased that I stopped in the Brookfield Store!”
“Top notch bike store! Ben & his team are so helpful & friendly EVERY time I visit. I appreciate their help to keep me riding from picking out a new bike to the service dept. Would not go anywhere else to buy a bike!”
“Great experience, got a great bike, friendly owners, no pressure! Highly recommend:)Side note: I feel like all the bad reviews on here are complaining about the same thing, the owners seem to be clear they don’t work on Walmart bikes. As a person who always had a Low quality bike, I can see why they would refuse to work on them.”
“If you need bike work done, go see Mike at Mokros cycle. He is really a great mechanic, very reasonable, and prompt.
Just had him replace my Giant bottom bracket, crankset and chain ring for a 1X
I’ve been using him for years and he always does an excellent job.
You won’t be sorry.”
“Absolutely fantastic experience — efficient, highly knowledgeable, and genuinely helpful. He didn’t just give expert advice on my bike; he went above and beyond, offering thoughtful tips on how my 16-year-old son could gain confidence and improve his skills through hands-on cycling repairs. The guidance was practical, encouraging, and empowering, turning a routine visit into a meaningful learning opportunity. I’m deeply grateful for the care and attention, and the entire team made us feel completely welcome with their professionalism and warmth. The environment strikes the perfect balance between friendly and expert, making it easy to ask questions and feel supported. It’s rare to find a place that combines technical expertise with such a thoughtful, people-focused approach, and I left genuinely impressed and appreciative of the entire staff.”
“Popped a spoke on a recently tuned up bike. Out of state ride scheduled the following weekend and many shops were full up for service. I called Hans and he was polite, courteous and told me to bring my bike in that day. Two days later, it was ready for pickup. Good pricing as well and he called me on completion before the weekend. The shop has tons of inventory and is located right off the New Berlin trail. Thanks for taking care of my service issue before I headed out of town for a multi day ride.”
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“First off this is the most professional work I’ve ever seen done at a bike shop! I’ve been to many shops before but the level of quality does not compare to how well they did on my 2018 Specialized Camber! They got my bike looking brand new again in no time! I highly recommend them!”