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“I was that jerk customer that showed up after closing on a Friday. I walked right past what I assumed was the owner, like I owned the place, while they were outside talking shop with another individual. Instead of getting told they were close, I was told I would be with you in a minute. As I waited inside to have my wheel serviced, I was asked when I needed this. As the jerk customer, I said I hoped to ride tomorrow morning before it got hot this weekend. My wheel was promptly straightend and I was sent on my way without a complaint that I was there after closing. Sorry again for having you stay late on a Friday.I look forward to having service done again next time during regular business hours.”
“Highest level of customer service I have ever personally encountered. You don’t feel like you are just making a purchase, you leave with a genuine experience of a business that has exceptional dedication and passion for what they do. They go the extra yard not to just sell but to educate. God bless these guys and staff! Both locations!!! It’s becoming hard to find that as a consumer nowadays”
“Went in for an tube for my son's bike, ended up chatting for 30 min....one of the coolest, most honest, people I have ever met. I won't go anywhere else....truly a gem of a bike shop”
“Good selection of eBikes across various price ranges. Staff was knowledgeable and helped me pick out a bike to fit my needs and budget. My receipt says the employee was Hans.”
“Had a great experience with Lori she was able to answer all of my questions in a friendly and informative manner, while helping me select not only the proper bike, but one that was fitted for me .Let the adventures begin !!!!!”
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“I will definitely go back to this Store whenever I need to buy anything for my bike or have bike issues. Carlos greeted me right away and listen to my issue with my bike seat. He was very knowledgeable on how to fix it . He let me test, drive another used bike that same day. And even though I didn’t spend a penny that day, I will definitely go back when I do need something. You don’t come across that kind of service anymore. So refreshing thanks, Carlos.”