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“Manager at this place…I would hire!!! Not only took care of my problems, but answered all my questions and I understood what he was saying. Can’t say enough. I’d give him a raise!!!!!”
“We originally went to the Brookfield location looking to switch providers and mainly get a lower phone bill. We left being offered a higher phone plan if we traded in our phones. At the Waukesha location, we got help immediately with getting set up with a much cheaper phone plan if we kept our phones. We were happy to save money and feel heard. I highly recommend to go to this location over the standard branch locations for USCellular if you are looking for honest help. They truly care and will listen and help you with whatever your goal may be with your phone plan or phones. We will stick with driving further to this location over the branch location any day.”
“Excellent service & teamwork with Amir, Jay, & Amir again over 3 visits the last month!
Helped us get great deal on 2 new Samsung GS24 FE's, transfer our data, & return a 6.5yr old Samsung for credit.
They're good listeners & efficient problem solvers who take the stress out of phone changes. Go, they'll take carw of you!”
“Been a customer since 2015 when I originally signed up for DirecTV. Al and his crew have always responded to any problem I had in a responsive and professional manner. From the original installation to the recent relocation of my dish, I couldn't be happier.”
“Went in t mobile today and had awesome customer service he was very patient took his time and completed the task that I originally came in for ur awesome jd keep up the good work u get a major 10 from me ......there for ur whole team do.....Great job u guys”
“I had been a lifelong AT&T customer that slowly became disenchanted with my cell and data coverage service. My wife and I began experiencing dropped calls and dead spots where data was simply unavailable. A work colleague introduced us to the T-Mobile store in New Berlin WI. The staff at the T Mobile store was extremely helpful and conducted a very thorough cost saving comparison. I wasn’t sure whether the actual estimated cost savings (monthly savings of $150+ over cost of AT&T) would really pan out or not. In addition, the staff led by Danielle and assisted by Katie and Evan helped us to move 9 nine phone lines, and then upgrade 5 of them to the newest iPhone 16 Pro phones (all of which were in stock at our local store that same day). In the end, my wife and I simply wanted faster more reliable data coverage. Well, after our first full month of service and billing with T Mobile I can honestly say that we obtained all of the estimated cost savings on our very first monthly bill (we didn’t have to wait 3 billing cycles…) and the quality, signal strength and reliability of our data coverage was truly remarkable.”
“This review is for Joseph exclusively. He helped us upgrade our phones and add a line. He was so helpful and friendly throughout the process. When my phone came in, he helped me set it up and make sure everything was good to go. Can’t thank you enough, Joseph!”
“Chaz Travis helped my boyfriend and I. He had to get a new phone because his was broken. Chaz got him a new phone and I got an Apple Watch along with a tablet. I felt like I won the lottery. Chaz is such a great guy, so kind and helpful. He answered all our questions with kindness. He is a super worker. I will always go to him if I need help. And he is handsome too ☺️”
“⭐⭐⭐⭐⭐, HAPPY! ☺️ Erick knows what he's doing. He helped me understand some things I didn't know. He was patient and kind and put up with my sass when he didn't have to. Thank you Erick! You ROCK!??”
“Today I visited Germantown UScellular store again. The wait was brief.
Employee Nay was most helpful in answering my questions and gave me good info. about updating or buying a new phone. I’m happy I stopped in and went home quite happy! ???”
“I highly recommend this Verizon location. Our sales person whose name is I believe Arron, helped my husband and I out tremendously! Thank you, Arron! Stay away from the Verizon on Grandview Boulevard. Terrible!”
“My experience with this store was very positive. Vee dealt with my questions and she was excellent, very knowledgeable and friendly. If you need help or have questions, this is a good store to visit.”
“Had such a great experience with Mike, Mesa, and Jonathan! I needed to do an exchange on my phone because I didn’t like the size of the original one and they were all extremely helpful.”
“Majd saved us a ton of time at the que line by helping to get our device to the right place after we had been hacked. He knows his stuff so we then asked about JBL speakers & noise canceling ear buds. He was knowledgeable & informative without pushing any sales on us. It was busy but we were in & out in less than 10 min! We had been very dissatisfied with the Verizon location in Green Bay, so this will now be our go-to place for everything Verizon in the future.”
“DJ is the best!
He went above and beyond to help us from early in the morning until the afternoon. DJ never lost his smile and took the time to ask questions, make calls, and truly understand our needs in order to resolve the issue with making a new account for my mom. If you’re looking for kindness, professionalism, and a genuinely human experience, this is the place to go.”
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“New customers and couldn't be happier with the service and experience! We did the dreaded cell phone service switch with all new phones. We have NEVER had a good experience with this! Madison in the Pewaukee office changed that for us. She was extremely knowledgeable, helpful, kind and actually made our experience fun! Who knew that was possibly! All our phones were upgraded with no issues. Madison even helped a couple weeks later with our daughter who was away at college, thank goodness for facetime:-) The day we came in Madison was training Jacob and Travis (who were fantastic as well), she was awesome with them! I think they will be great employees too! Thanks Madison for making a typically yucky experience much more enjoyable, I feel like we have a new friend too!:-)
Carrie Goodman”