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“The customer service is absolutely above and beyond here, I can’t say enough about how helpful and friendly everyone is!!
In the past few weeks I have come into the store several times with a large amount of online shopping returns to a clothing store. I needed assistance with sending them back both via regular shipping and a method called “Happy Returns” where they have to scan a QR code and then the tag of each
piece of clothing I was returning from that order. This was along with the regular UPS returns, where they taped the boxes up for me and everything .
Despite this being a time consuming process (and me coming in like a disorganized tornado, very close to closing time, lol) Usman, Sami, Ev, Matt, and Dill provided me with excellent, attentive, patient, and the friendliest of customer service on all occasions I came in. They made the last step in what was a stressful process for me, easy and reassuring.
They have gained a lifelong customer in me and I absolutely recommend them to anyone for all of their shipping needs, they are simply the best! Thank you so much guys!!”
“During my recent visit to the Menomonee Falls, UPS Store… I was greeted with such a warm and engaging welcome… Followed by the most professional and spot on service!
Team members Andries & Jenny went out of their way to handle and facilitate a special request… Resulting in… Exceeding all expectations 😊
Outstanding Was the word of our day!”
“No matter the location I venture to; Pewaukee, WI / Bluemound Rd. in Brookfield, WI for an Amazon return, or to ship a package, every Customer Sales Associate is very friendly, they enjoy working together and they know exactly what to do when a snafu comes about.”
“Love this PO. Workers are friendly, happy, professional and efficient. I go out of my way to visit this office. I run a small business and mail seems to go through this system faster than any others in the area. Have also used their services for obtaining family passports.”
Mailbox Centers
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“Went to UPS store in Pewaukee, Silvernail Road, and had a great experience with an exceptional employee, Ryan. So helpful, informative, and friendly! UPS is fortunate to have him!!”