“I’m late with my review but I wanted to show my love for Cricket and its employees !
I went there to get some help with my phone earlier this week. The lady there, Dej was really helpful and friendly to me. I recommend going there, I really enjoyed my visit. 100/10 !”
“I needed to update my phone with a new cell phone. I was told about some promotion going on. I got my new cell phone. A great sales person Dontrell. I’m switching over my internet service and got a phone cover a screen saver.”
“Tyler just finished working magic for my family and I. Between him and Briley, we received a 10 Star rating customer service but we can only give 5 on here. They were very personable and interactive with my family. One of my kids lives in a different state and they made upgrading her phone absolutely painless! We definitely found our new location for service! We went in for just one upgrade, but walked out with new devices for everyone, and a cheaper bill. They are upfront which is what made us upgrade everyone. Super happy! 5 phones and upgrade internet.”
“went in there today, 11/19/25 around 5 or 6pm. nice lady with black hair helped me get my new apple air all situated. it was a headache transferring the number but she had it under control more than me lol
it was a pleasent experience, no pressure. while we were there a customer called about getting a 1tb iphone for there kid or something. just found it funny, the employee who answered said what i would have - 1tb means theres a problem elsewhere!
great place, number transferred and good to go!”
“Vanessa is amazing. Always makes time to help. Excellent guest service, shes the reason I transferred to T-MOBILE! She makes cellular service and all that comes with it painless and she does it with a smile.”
“Had to get my screensaver replaced and put on my phone. I met your employee Theo at the store who was very friendly and helpful. I appreciate all his time and excellent service. I Will return to see him when I am ready to upgrade my phone.”
“Went in to replace my boyfriend’s phone and Cody was an enormous help! He stayed with us for 3 hours while trying to figure out some difficulties with a smile on his face, and lots of patience. We couldn’t have done it without him!”