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“Imad(I believe that was his name ) he's the younger gentleman about later 20s early 30s was extremely helpful he figured out the issue ( which cricket tech and support couldn't) and gave me a new free Sim card even though the one I had got was brand new and that seemed to fix the issue. He definitely knows what he is doing and I appreciate the help! Cricket is always been a pleasure to work with and specially this cricket store!”
“Excellent customer service! Store is always clean, and employees are always friendly. Even in an emergency phone situation this is the go-to store for me they make it quick and easy to fix any issue. 5 stars!”
“This was the best interaction I have ever had with anyone from UScellular. Noelle did a great job in explaining the pros and cons when purchasing a new phone. No stress! Loved it!”
“Edwin was a great sales person he made sure I was satisfied with my purchase even before I came to the office his a great sales person will recommend him for sure always”
“Marcus Burse. Knows what he's doing. He wan never at a loss for procedure on his end, Patient. Handled switching 2 phones from different plans with off shore nonexistent customer service. Wow. Handled my business. Greeted other customers professionally but never set me aside.
This is the place to go. This is the man to see.
If you ever dread the thought of having to get face to face with sales people because you have had one be undertrained or apathetic, this will cure that feeling.
Thank you, Marcus!!”
“Had an easy great experience, Rico r was the lead that helped me after having the run around at other stores . He got me in and out less than 30mins and overall made the experience 10/10. Recommend ATT on chase and speak to Rico , he’ll get you squared away”
“The rep helped me immediately with my phone issue (needed to transfer the electronic SIM card from a new phone back to an old phone) and I was out the door within minutes.”
“I am so glad I came to the oak creek location. I got to work with the store manager, Jake, and he was fabulous! He saved me over $60 a month an even got me 2 new lines and a watch! Thank you!!!”
“I came to the store, as soon as I turn that in after few hours it was repaired and the most important part is they will give u 1 year warranty on the device u brought I came here 2 times and its been easier.”
“By far this is the best boost mobile I have ever been. They have amazing deals for all types of phones. The workers are so nice it is an overall incredible place. Thank you so much”
“I came in for a trade-in and upgrade, and the experience was excellent. Diondre and Demetrius were outstanding—efficient, professional, and made the entire process quick and seamless. I highly recommend visiting this location for any phone-related needs or issues.”
“I brought in an iPad that I had dropped and the glass cracked. They said it could take two weeks. It only took four days and the price was exactly what they quoted me. I also brought in some cellphones to recycle. I appreciate a convenient and safe place to recycle tech.”
“Be nice to the nice folks that work at this store! It seems like there can be a bit of a wait but the employees treated everyone so kindly and with so much patience. Daniel was such a pleasure to work with and I think he deserves a raise.”
“The lady who help me was great. Beautiful smiling face when I walked in, greeted me, and got me out within 5min. Keep up the good work and I hope you get recognized for your friendliness.”
“Went in to grab an iPad for a gift and Carlos helped me out. Super easy process. He walked me through the options without overcomplicating it and got everything set up quick. He mentioned the paperless billing discount so I signed up so I could save a bit on my bill. Solid experience and service.”
“We came in the store and was welcomed by a very nice sales rep named Ashanti. She helped us with getting service with us cellular with great customer service and want to say thank you.”
“The associates here are very kind, patient and helpful. I came to switch another user to my old phone and get a new phone myself. The process, while involved and lengthy as such things always are, was painless and not unpleasant. Ben helped me select a new phone, thoroughly relating the costs, specs and user experience of different models. He answered all of my questions (there were many) in a comprehensive and tactful manner. I felt assured that if any issues should arise in the future, I can return to store and have them addressed knowledgeably and professionally. Thanks guys, and keep up the good work!”
“From start to finish, my whole experience was ⭐️⭐️⭐️⭐️⭐️EXCELLENT!! They were extremely helpful and very efficient! My experience was so positive, I came back 2 hours later for another phone plan and 3 accessories. AND GREAT PRICES ?? Thank you, see ya soon ✌?”
“I do love is cellular however sometimes when I go to the store close to where I stay they only charge me $42 they don’t charge me $50 some dollars with the tax and tell me that I have a bucket balance and don’t have to pay until June. Then I found out that I had to pay $12 something more because the person at the store didn’t include the tax if I didn’t pay the $12 by the 5th I would lose my services or my cellphone would be turned off. That’s so unfair. I was thinking about going today and paying with cash. I hope this situation doesn’t happen again. Otherwise I am happy. See the whole purpose of me paying my bill early is so I don’t have to worry because I am on a very tight budget”
“The Asisant Manager did a GREAT job. My screen was broken untouchable and this store was able to help me get my data onto my new phone. Visit this location if you need anything with your device.”
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“Really outstanding customer service by Olivia and Noel. Much appreciated and you’ve made us customers for life. Thank you for the excellent communication and help getting new phones and everything off of our old phones.”