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“Imad(I believe that was his name ) he's the younger gentleman about later 20s early 30s was extremely helpful he figured out the issue ( which cricket tech and support couldn't) and gave me a new free Sim card even though the one I had got was brand new and that seemed to fix the issue. He definitely knows what he is doing and I appreciate the help! Cricket is always been a pleasure to work with and specially this cricket store!”
“Excellent customer service! Store is always clean, and employees are always friendly. Even in an emergency phone situation this is the go-to store for me they make it quick and easy to fix any issue. 5 stars!”
“⭐⭐⭐⭐⭐
Outstanding experience at this AT&T store!
We had an exceptional customer service experience thanks to Facundo, who went above and beyond from the moment we walked in. He was extremely patient, professional, and knowledgeable as he helped us choose new cell phones and set up our home internet service. He took the time to explain every detail clearly, answer all our questions, and make sure we understood all the options available.
Facundo made the entire process smooth, easy, and stress-free. We never felt rushed or pressured—only supported and guided. His positive attitude and dedication truly stood out.
We are very happy with our new phones and with the service we received. Everything is working perfectly, and we left the store feeling confident and satisfied with our choices.
We highly recommend this store and especially Facundo for anyone looking for excellent customer care. Truly a 5-star experience!”
“Marcus Burse. Knows what he's doing. He wan never at a loss for procedure on his end, Patient. Handled switching 2 phones from different plans with off shore nonexistent customer service. Wow. Handled my business. Greeted other customers professionally but never set me aside.
This is the place to go. This is the man to see.
If you ever dread the thought of having to get face to face with sales people because you have had one be undertrained or apathetic, this will cure that feeling.
Thank you, Marcus!!”
“I called the store and spoke with Tyler about my phone issues.Tyler offered to take a look at my phone. When I got to the store and presented my phone he put me at ease and said no worries . Tyler was knowledgeable and proficient and friendly . I believe Tyler takes pride in his customer service. Thanks again my phone is working .”
“Had a pretty damaged phone due to it being thrown onto the ground, and had it fixed with good parts. Got my appointment scheduled literally the day before, had great customer service, and they fixed it faster than they said. If you need to go anywhere, I would recommend here.”
“I came in expecting to get $400 ish in trade ins and by looking at our plan and optimizing how the phones were being traded in they got it over $800!! Very happy with the service I received!”
“I am so glad I came to the oak creek location. I got to work with the store manager, Jake, and he was fabulous! He saved me over $60 a month an even got me 2 new lines and a watch! Thank you!!!”
“Fantastic, friendly, super knowledgeable and approachable staff at this location (and the Milwaukee one). They handled a multi-week battery and button fixing saga with the highest professionalism and care. I will definitely come back here!”
“I visited the AT&T store to have my replacement phone activated and to transfer all my data from my old phone. I was helped by Victoria, who greeted me as soon as I walked in and was ready to assist right away. After I explained why I was there, Victoria let me know that I actually qualified for an upgrade and could get a new phone instead of going through with my replacement claim. I wasn't sure what I wanted to do and went back and forth between keeping the replacement phone or purchasing the new iPhone 17
Pro Max.
Victoria was so patient and understanding throughout the whole process. She helped me complete the purchase, but when I changed my mind and decided to stick with my original plan, she was just as kind and helpful in canceling the order. Even though the store started getting busy, she managed to help other customers while still checking in on me and making sure I was taken care of. I felt bad because I was there until closing, but she never made me feel rushed.
Victoria truly went above and beyond! AT&T is lucky to have her — she provided excellent customer service from start to finish. I'II definitely be back when I'm ready to upgrade. Thank you again, Victoria!”
“Went in to grab an iPad for a gift and Carlos helped me out. Super easy process. He walked me through the options without overcomplicating it and got everything set up quick. He mentioned the paperless billing discount so I signed up so I could save a bit on my bill. Solid experience and service.”
“I came in for a trade-in and upgrade, and the experience was excellent. Diondre and Demetrius were outstanding—efficient, professional, and made the entire process quick and seamless. I highly recommend visiting this location for any phone-related needs or issues.”
“They Sold Me A Used iPhone & 2 Weeks Later The Charger Portal Wasn’t Working. I Took The Phone Back And they Fixed It No Problem! The Light Skinned Mann& Dark Skinned Lady Very Helpful. I Highly Recommend!!!!”
“The lady who help me was great. Beautiful smiling face when I walked in, greeted me, and got me out within 5min. Keep up the good work and I hope you get recognized for your friendliness.”
“Im out finishing my shopping for the holidays wrapping paper & things of that nature & thought to myself ...damn I forgot to get one more thing for my Boo & decided he should have a new phone. I went to Boost Mobile on 33rd & North Ave. to see what they had & that's where I met Tariq. He has the most comfortable spirit in him. I was not leaving that store without a phone. He made the entire visit so pleasant I'm coming back after Christmas to see what kind of deal I can get on a new phone. Thank you Tariq for the experience.”
“Be nice to the nice folks that work at this store! It seems like there can be a bit of a wait but the employees treated everyone so kindly and with so much patience. Daniel was such a pleasure to work with and I think he deserves a raise.”
9:01AM - 6:01PM
1138 W Historic Mitchell St, Milwaukee
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“I'm from out of town and of course I break my phone! Luckily, the owner Malek was in and took great care of me. He also gave me a great deal on a screen protector and cell phone case! He's truly a life saver!”
“I do love is cellular however sometimes when I go to the store close to where I stay they only charge me $42 they don’t charge me $50 some dollars with the tax and tell me that I have a bucket balance and don’t have to pay until June. Then I found out that I had to pay $12 something more because the person at the store didn’t include the tax if I didn’t pay the $12 by the 5th I would lose my services or my cellphone would be turned off. That’s so unfair. I was thinking about going today and paying with cash. I hope this situation doesn’t happen again. Otherwise I am happy. See the whole purpose of me paying my bill early is so I don’t have to worry because I am on a very tight budget”
“Best customer service of any Verizon store EVER!
Heaven Johnson and the manager Kenisha were amazing ! I was so impressed with their knowledge and their sympathy for my situation. They resolved my issue and went the extra mile to help me ! This should be your go to Verizon store”
“From start to finish, my whole experience was ⭐️⭐️⭐️⭐️⭐️EXCELLENT!! They were extremely helpful and very efficient! My experience was so positive, I came back 2 hours later for another phone plan and 3 accessories. AND GREAT PRICES ?? Thank you, see ya soon ✌?”
“By far this is the best boost mobile I have ever been. They have amazing deals for all types of phones. The workers are so nice it is an overall incredible place. Thank you so much”
“I recently switched to Boost Mobile, and I can confidently say that it has been an exceptional experience so far! This well-deserved five-star review is a testament to the outstanding service and value they provide.First and foremost, the network coverage has been outstanding. I no longer have to worry about dropped calls or poor reception in certain areas. Boost Mobile's extensive coverage ensures that I stay connected wherever I go.The variety of plans they offer is impressive, catering to a wide range of needs and budgets. I found the perfect plan that suits my usage, and it comes at a competitive price, making it a great value for money.The activation process was smooth and hassle-free, thanks to the helpful customer support team. They guided me through every step and made sure my transition to Boost Mobile was seamless.One aspect that sets Boost Mobile apart is their generous data allowances. With ample high-speed data, I can stay connected, stream, and browse without any worries.Furthermore, the mobile app they provide is user-friendly and convenient. It allows me to manage my account, check usage, and even make payments effortlessly on the go.Lastly, the customer service has been exceptional. Every time I reached out with a question or concern, the representatives were polite, patient, and knowledgeable, ensuring that my issues were resolved promptly.In conclusion, Boost Mobile has exceeded my expectations in every way. With reliable network coverage, customizable plans, and excellent customer service, I couldn't ask for more from a mobile carrier.I wholeheartedly give Boost Mobile a well-deserved five-star rating and highly recommend it to anyone in need of a reliable and budget-friendly mobile service. Thank you, Boost Mobile, for keeping me connected and satisfied!”
“We came in the store and was welcomed by a very nice sales rep named Ashanti. She helped us with getting service with us cellular with great customer service and want to say thank you.”
“I went to the store to get my account number so I could leave and go to another phone carrier. I met Jim and he corrected the problem and sold me a new phone. Thanks Jim I'm happy now♡#Jimgotyou”
“Thank you to steve the manager at the Layton store. He did a great job on restoring our service . He is so friendly n so helpful. I really appreciate everything you did for us..”
“The associates here are very kind, patient and helpful. I came to switch another user to my old phone and get a new phone myself. The process, while involved and lengthy as such things always are, was painless and not unpleasant. Ben helped me select a new phone, thoroughly relating the costs, specs and user experience of different models. He answered all of my questions (there were many) in a comprehensive and tactful manner. I felt assured that if any issues should arise in the future, I can return to store and have them addressed knowledgeably and professionally. Thanks guys, and keep up the good work!”
“my Name is Scott Meisenheimer would like to share my thoughts & feelings on my review here I have had cell phone service with Boost Mobile Service Provider for about 4 years now here on the Southside of Milwaukee, Wisconsin at South 35th Street & West Burnham Ave there is a Boost Mobile Francise Retail Store the Owner Operator Name is Hash HE is 100% the Best of the Best weather im comming into Pay my Monthly cell phone bill & or Tech Questions & Support Hash is 100% Percent Polite Respectful & Professional if Customers are Looking for top notch Guest Customer Service Support & Retail Sales this is the Place Hash Leads by Example im the Proffession Buiness Word Community I am Greatful & Thankful Thank You”
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“Really outstanding customer service by Olivia and Noel. Much appreciated and you’ve made us customers for life. Thank you for the excellent communication and help getting new phones and everything off of our old phones.”