“Imad(I believe that was his name ) he's the younger gentleman about later 20s early 30s was extremely helpful he figured out the issue ( which cricket tech and support couldn't) and gave me a new free Sim card even though the one I had got was brand new and that seemed to fix the issue. He definitely knows what he is doing and I appreciate the help! Cricket is always been a pleasure to work with and specially this cricket store!”
“Excellent customer service! Store is always clean, and employees are always friendly. Even in an emergency phone situation this is the go-to store for me they make it quick and easy to fix any issue. 5 stars!”
“Came into this store a few different times to resolve issues with my son’s phone/service. The employees are all so efficient and helpful. Dealt with Brandon specifically a couple times and could not have asked for better service! This is definitely my go to store for all things phone related. They are the best!!!!”
“⭐⭐⭐⭐⭐
Outstanding experience at this AT&T store!
We had an exceptional customer service experience thanks to Facundo, who went above and beyond from the moment we walked in. He was extremely patient, professional, and knowledgeable as he helped us choose new cell phones and set up our home internet service. He took the time to explain every detail clearly, answer all our questions, and make sure we understood all the options available.
Facundo made the entire process smooth, easy, and stress-free. We never felt rushed or pressured—only supported and guided. His positive attitude and dedication truly stood out.
We are very happy with our new phones and with the service we received. Everything is working perfectly, and we left the store feeling confident and satisfied with our choices.
We highly recommend this store and especially Facundo for anyone looking for excellent customer care. Truly a 5-star experience!”
“Marcus Burse. Knows what he's doing. He wan never at a loss for procedure on his end, Patient. Handled switching 2 phones from different plans with off shore nonexistent customer service. Wow. Handled my business. Greeted other customers professionally but never set me aside.
This is the place to go. This is the man to see.
If you ever dread the thought of having to get face to face with sales people because you have had one be undertrained or apathetic, this will cure that feeling.
Thank you, Marcus!!”
“I called the store and spoke with Tyler about my phone issues.Tyler offered to take a look at my phone. When I got to the store and presented my phone he put me at ease and said no worries . Tyler was knowledgeable and proficient and friendly . I believe Tyler takes pride in his customer service. Thanks again my phone is working .”
“I came in expecting to get $400 ish in trade ins and by looking at our plan and optimizing how the phones were being traded in they got it over $800!! Very happy with the service I received!”
“Great customer service!! Josh, the manager, and Michael were wonderful! Josh coordinated with Michael right away on getting a phone from a different store that they don’t have in the store for my daughter to have by the next day. Michael took care of us the next day and was super efficient, communicative and very knowledgeable of services and plans offered. The customer service provided at this location is just outstanding! They’re great listeners and addressed all our concerns. Thank you for your help!”
“I am so glad I came to the oak creek location. I got to work with the store manager, Jake, and he was fabulous! He saved me over $60 a month an even got me 2 new lines and a watch! Thank you!!!”
“Top smoke shop in USA go to this location it's all fresh and new also it's one stop shope the pay phone bill for metro ,at&at ,Verizon ,us cellular,boost mobile all my family family go there ??”
“Diana always has great customer service. Yesterday she helped cross some of my kid’s Christmas gifts off the list. Which was a huge weight lifted off my shoulder.”
“I visited the AT&T store to have my replacement phone activated and to transfer all my data from my old phone. I was helped by Victoria, who greeted me as soon as I walked in and was ready to assist right away. After I explained why I was there, Victoria let me know that I actually qualified for an upgrade and could get a new phone instead of going through with my replacement claim. I wasn't sure what I wanted to do and went back and forth between keeping the replacement phone or purchasing the new iPhone 17
Pro Max.
Victoria was so patient and understanding throughout the whole process. She helped me complete the purchase, but when I changed my mind and decided to stick with my original plan, she was just as kind and helpful in canceling the order. Even though the store started getting busy, she managed to help other customers while still checking in on me and making sure I was taken care of. I felt bad because I was there until closing, but she never made me feel rushed.
Victoria truly went above and beyond! AT&T is lucky to have her — she provided excellent customer service from start to finish. I'II definitely be back when I'm ready to upgrade. Thank you again, Victoria!”
“Absolutely brilliant from start to finish .DeShaun and his manager were so helpful,professional in everything they did and took care of what needed to be done in a friendly and courteous manner and with a smile on their face .Superior customer service and they got me up and running with a new contract quickly and efficiently.
If you want the highest level of customer care, please go here ...you won't be disappointed!!!!”
“Went in to grab an iPad for a gift and Carlos helped me out. Super easy process. He walked me through the options without overcomplicating it and got everything set up quick. He mentioned the paperless billing discount so I signed up so I could save a bit on my bill. Solid experience and service.”
“I came in for a trade-in and upgrade, and the experience was excellent. Diondre and Demetrius were outstanding—efficient, professional, and made the entire process quick and seamless. I highly recommend visiting this location for any phone-related needs or issues.”
“The best place in Wisconsin to get a cell phone, have a cell phone service, get any accessories for a cell phone, also they have a variety of other different items if they sell there that are amazing and they are a very very low price urge anybody that is visiting Wisconsin or lives in Wisconsin and has not been to this place to go immediately! I give it 155,000 thumbs up”
10AM - 6PM
3650 S 27th St, Milwaukee
Mobile Phones
“I went in this store to see if they could unlock my deceased dad's phone, so that I could activate it. Even though I wasnallowed to do so, I am not disappointed because Luis was relentless in trying to make it happen. Luis went above and beyond by calling their
customer service twice to help me. Thank so much Luis!”
“Had the pleasure of Thomas helping me out with questions and the direct honesty about the age of my phone and why my sim card kept intermittently cutting out. He discussed what my options were and left feeling satisfied with his excellent level of service and care about my situation of being on a budget. The store was clean and I was immediately approached by staff inquiring if they could help me and while I waited, I noticed they greeted everyone with the same level of attention and respect they were already giving me. Please stop in, you won't be disappointed!”
“The customer service that I received by every employee at this location was excellent. They answered all my questions, they were patient when I didn't understand something and I would highly recommend them because of the things they did for me. Not just the location but T-Mobile.”
“They Sold Me A Used iPhone & 2 Weeks Later The Charger Portal Wasn’t Working. I Took The Phone Back And they Fixed It No Problem! The Light Skinned Mann& Dark Skinned Lady Very Helpful. I Highly Recommend!!!!”
“Be nice to the nice folks that work at this store! It seems like there can be a bit of a wait but the employees treated everyone so kindly and with so much patience. Daniel was such a pleasure to work with and I think he deserves a raise.”
Open 24 hours
Prepaid Direct Wireless, Shorewood
Mobile Phones
10AM - 7PM
6926 W Capitol Dr Ste 1, Milwaukee
Mobile Phones
“The lady who help me was great. Beautiful smiling face when I walked in, greeted me, and got me out within 5min. Keep up the good work and I hope you get recognized for your friendliness.”
“Received excellent customer service from Eric and Aveaor in upgrading my IPhone and internet. Answered all questions thoroughly and were very respectful of my situation. Highly recommend this store!”
“We have all type of deals come visit me also I’m giving away free toys ? for the little ones! Please visit Boost Mobil 5309 w fond du lac page and like my store and post!!!”
“Thanks a lot everyone for your kind words, I really appreciate all of you ?❤️?
It’s me Adam ? , honestly I was shocked ?
I love you all ❤️?❤️?❤️?❤️?❤️?❤️?”
10AM - 8PM
249 N Broadway, Milwaukee
Mobile Phones
“Best customer service of any Verizon store EVER!
Heaven Johnson and the manager Kenisha were amazing ! I was so impressed with their knowledge and their sympathy for my situation. They resolved my issue and went the extra mile to help me ! This should be your go to Verizon store”
“Really outstanding customer service by Olivia and Noel. Much appreciated and you’ve made us customers for life. Thank you for the excellent communication and help getting new phones and everything off of our old phones.”