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“The associate was very helpful and knowledgeable about working on phone. Parts were on hand to fix it and they did it a timely manner. Offered and told about other services they offer. Definitely would go back if I have an issue with phone as well for some the other services they offer.”
“Needed a new 12v battery for a Prius and they had it in stock - ordered on-line and picked up at the store right after (they had it sitting on the counter for me!). The price was reasonable and even found a 10% discount code to enter. Note that none of the local auto parts stores had this battery in stock.”
“Donovan and Nolan both deserve a raise!!! Nolan, deserves a promotion, he went out of his way to physically find the part in their store!! Really saved the day, as we had driven a good distance to pick up the part.”
“Just wanted to let everyone know what an awesome employee I ran into at O'Reilly auto parts in Cottage Grove,WI today. .My passenger windshield wiper was falling apart.John came out and in less than 5 minutes had it fixed and I was back on the road ,ready for the rain.Made my day!I'll be coming back for all my auto parts needs for sure.Great guy, great store, great service!Thanks John really appreciate it!
Sincerely,
Thomas M.Pfeifer”
Battery Stores
Battery Stores
Battery Stores
Battery Stores
Battery Stores
“Brad went above and beyond today replacing a burned out headlight on my 2015 Kia Soul. He had to remove the fuse box to gain access to the light casing. It was quite complicated and it would have taken me hours to figure out the puzzle! Brad was determined and good-natured through the entire process. This store is lucky to have such a dedicated and helpful employee!”