The O'Reilly Auto Parts store #3846 located at 405 O'Keeffe Avenue in Sun Prairie, Wisconsin is a well-stocked auto parts and accessories retailer that also offers a variety of services. Customers can get free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light diagnosis. The store also resurfaces brake rotors and drums, and provides a Loaner Tool program for specialty tools needed for repairs. The store's Parts Professionals are praised for their excellent customer service. Shawn was described as handling multiple customers in an efficient and friendly manner. Sarah went above and beyond to assist a customer who was having trouble with their truck, patiently showing them how to properly check and add oil. Another customer, Todd, was commended for his patience, understanding, and respectful treatment after the customer had a poor experience at another auto parts store. While most reviewers had very positive experiences, one customer did note that the staff was unable to provide the right size wrench they needed. Overall, the O'Reilly Auto Parts store in Sun Prairie is recognized for its wide selection of products, helpful services, and outstanding customer service from its knowledgeable staff.
