“The people at the counter are always nice, the mail delivery lady is always nice too! Everything is always on time, only ONE time that ive been here have we not recieved the mail and that was this year when we got attacked with snow! Theres barely any mixed up mail and if it is its never a big deal we just run over to whoever it was meant to and out it in there mail box.”
9:30AM - 12:30PM
112 Owen Rd, Monona
Post Offices
“It's always a pain to go to the post office regardless of location. This post office is small but effective. Though they are short staffed the workers are very helpful and do their best to keep the line moving.”
“I ordered 24 croissant sandwiches for pick up on Sunday and they were a crowd pleaser. Everyone enjoyed the variety and freshness. Thanks for saving the day and my daughter's birthday party!”
“Stopped in on a Wednesday at 1:25 was out the door at 1:30. A simple in person address change was efficient and pleasant. The clerk assisted with everything I needed, was polite, courteous and told me not to rush as I was typing frantically to pull up the proper information. Fabulous service.”
10AM - 12PM
451 W Cottage Grove Rd, Cottage Grove
Post Offices
“I’ve been visiting the CG post office for 12 years now & they continue to exude the catered, small town, courtesy that I’ve always appreciated. They go above & beyond to ensure that my packages are delivered promptly & safely & they always smile & tell me to “have a great day!” It’s these little things that set them apart from other post offices in the area & the reason I rarely go anywhere else.”
“Called about my package being forwarded for no reason. Someone answered right away and she was very helpful. Definitely better than talking with the robot at the main post office number.”
“It is ridiculous that a person cannot call the post office and actually speak to a person...all you get is a robot giving you options to press this for this and that for that...irritating because if you didn't need a person to talk to you wouldn't be calling...everything the robot gives you options for you can do on your computer so why would you call? The postal ladies that have delivered are very nice but this post office is a bit irritating in that they can't pick up the phone to answer a question that would take 2 minutes...it's a small town post office, it's not that busy that someone can't pick up the phone...and if they are busy all they would have to do is say I"m very busy right now can I return your call when I have more time...take the number down and call back.”
“Great experience getting my passport renewal papers sent out. Ivy was lovely to work with, very helpful, and even saved me money. Several regulars stopped by while I was there and I could tell everyone loved the staff. Best experience I've ever had with a government agency.”