UScellular is a communication service provider known for its award-winning network, connecting 5 million people, businesses, and government operations. The Sun Prairie store is praised for its exceptional customer service, with staff members like Tray, Mitch, and Marcus receiving multiple compliments for their kindness, professionalism, and helpfulness. Customers appreciate the ease of upgrading devices and the friendly atmosphere created by the team. Newer employees, like Miss Staplemann, have also impressed customers with their knowledge and approachability. UScellular offers a range of products, including the latest smartphones, high-speed internet, and connected home solutions. Overall, customers recommend this location for its outstanding service and support.
Tray was a very kind and helpful person took care of exactly what I needed definitely will be going back for help at this location!
June 2025
So easy, Mitch was fantastic to work with, answered all my questions, made upgrading two phones a breeze. Take those pictures and make memories, Mitch!
May 2025
Tray and John were awesome and immediately helped me resolve a problem with resetting my phone and my hotspot issue.
