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“Great service, great price. This company knows your name as a customer and cares about your business. They called us to see if we were having issues, we were and they fixed it at no cost. I should have paid something because I think it was a normal wear item. The fact that they covered it speaks volumes about their commitment to the customer. Thank you 4 lakes.”
“Great customer service! Helped with our account troubles! Store manager was efficient and very helpful with the issues. Everything resolved very quickly! Thank you”
“We were referred to this location from the Monona store. Thank God! Monona store is terrible. We needed to replace a broken cell phone and talk about bill adjustments, trade in, service, etc. Our salesperson Taylor was over the top fantastic!She spent as much time as we needed. Figured out which scenario worked best for us! Explained how the new Verizon home Internet works and where it works. Not in Madison yet! She was great! Saved us money on future bills and got us some credits on services that we were still paying on that the Monona Location said they had taken care of! Awesome service!I cannot recommend this location any higher!”
“Had a bit of a wait but sam was absolutely the BEST part of our visit and made the wait time not really matter. We were here to cancel our services but if we ever come back, I really hope we get to work with him again. Sam you're a legend!”
“We were a little hesitant due to the poor reviews the store had, but we received excellent service from Aaron and the manager, Colton. They were both patient and provided thorough details about the internet and phone plans.
I can’t speak for the other staff, but we really appreciated Aaron and Colton’s help and would highly recommend them!”
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“Having issues with my Gateway set up. Swithing devices from US Celluar to T-Mobile. Over the phone was no help at all. Met at the door by Neel. Within a few minutes he had everything working and explained everything. Neel was also very friendly and a pleasure to work with!!”