UScellular is a communication service provider known for its award-winning network, connecting 5 million people, businesses, and government operations. The Sun Prairie store is praised for its exceptional customer service, with staff members like Tray, Mitch, and Marcus receiving multiple compliments for their kindness, professionalism, and helpfulness. Customers appreciate the ease of upgrading devices and the friendly atmosphere created by the team. Newer employees, like Miss Staplemann, have also impressed customers with their knowledge and approachability. UScellular offers a range of products, including the latest smartphones, high-speed internet, and connected home solutions. Overall, customers recommend this location for its outstanding service and support.
Jon at Sun Prairie did an amazing job for us trading in 2 phones. Very knowledgeable, and just a very nice and personable guy. Thanks for making the process so easy.
September 2025
Jon was great and knowledgeable. He helped me get everything updated seamlessly!
August 2025
Went in to change my carrier to USc. Had a number of issues including my phone being locked by my other carrier. Garth worked diligently through the problems and we left happy new USc customers.
