Kohl's offers a rewarding shopping experience every day with its sales and Kohl's Cash, helping customers save money. The store provides hassle-free returns and free store pickup, making shopping convenient and safe. Kohl's features a wide range of favorite brands in fashion and footwear for both active and casual lifestyles, as well as beauty products from Sephora and home decor items, all designed to fit various personalities and budgets. Customer feedback highlights the helpfulness of associates, such as those at self-checkout and in jewelry, who are praised for their kindness and support. Many enjoy the clean environment and appreciate the store's organization. While some customers express concerns about store policies regarding gift cards and discounts, they still enjoy the quality selections available for all ages. The store manager is recognized for being approachable and attentive to customer needs, fostering a welcoming atmosphere. Kohl's is committed to community engagement through Kohl's Cares, making efforts to enhance the local environment and quality of life. Overall, shoppers find Kohl's a favorite destination, appreciating the variety, quality, and excellent customer service.
An employee at Kohl's in Wausau welcomed us to the self-checkout, coached us on how to use it, made sure we received Kohl's cash that should have been given us at the door, and was just thoroughly pleasant. It's reminiscent of old-fashioned in-person department store service. We will be back!
January 2026
Quiet and clean! Nice clearance options to choose from. Stopped in for a last minute wedding gift!
December 2025
Love shopping the deals, nice clothes, friendly service.
