Sleep Number in Wausau, WI, offers a unique shopping experience focused on individualizing sleep through adjustable beds. Customers appreciate the friendly and knowledgeable staff, who guide them in finding the perfect Sleep Number mattress tailored to their needs. Many reviews highlight the professionalism of the team, with one customer noting the exceptional follow-up regarding an expiring coupon, demonstrating their commitment to customer service. Eric and Brad, among the sales representatives, received praise for their understanding approach and helpfulness, particularly in accommodating customers with special needs. The store fosters an environment where questions are welcomed, and staff provide clear explanations without being pushy. In addition to adjustable mattresses, Sleep Number features smart beds with SleepIQ™ technology to enhance sleep quality. The store also offers a collection of exclusive bedding products. Overall, visitors describe their experiences as very positive and recommend Sleep Number for anyone seeking a customized sleep solution.
Eric was VERY helpful and knowledgeable. We told him what we were looking for and he matched us up with exactly what we needed. We were able to discuss in depth everything and he answered every one of our questions thoroughly. Very happy with him!
January 2026
Had a great experience with staff. They were informative and friendly. Took the time to answer questions and never rushed us.
September 2025
My husband and I had an excellent experience at the Sleep Number Store in Wausau, WI. Eric was amazing, so knowledgeable and fun to work with. We highly recommend this store. We are replacing a Sleep Number Bed we purchased about twelve years ago. We love this product and wouldn't think of shopping anywhere else.
