Ann Taylor offers classic, elegant, and high quality clothing that is long lasting and makes customers feel confident. The store provides a helpful and encouraging shopping experience with associates who are never rushed or pressuring. Customers report great experiences where employees offer true hospitality, turning a shopping trip around and making them feel like they made a friend. The staff is friendly and supportive of each other, often providing personal assistance and even handwritten thank you notes. The local store is appreciated for allowing customers to touch fabrics, shop new items, and handle returns, which elevates the experience beyond online shopping.
I had a great experience purchasing a dress from the store on Saturday night 6/14. Can’t remember the name of the associate that helped me but she was so encouraging and helpful!
December 2022
Was given some wrong information from a sales associate, slightly disappointed, however still made my purchase.
March 2022
Manager Deena was so helpful and competent! She was able to complete a transaction that another store said was impossible! Great experience!
