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“I went to all the bed stores in SE Wisconsin it felt like, and this store had the best service and the most knowledgeable and engaging salesman. When I was ready to review my trips and beds and make a decision, it was to come back to the best.”
“Quality products, friendly and informative staff, professional without being pushy. The product sells itself.Delivery was uneventful...new box spring and mattress in less than thirty minutes (and I live on the second floor!).The whole experience was worthwhile and the sleeping now is better than ever. Thanks to you all.”
“Great experience working with Jessica to purchase a new washer and dryer. She was very knowledgeable and provided us with the pros and cons between top load versus front load washers. The items we purchased were in stock so we had fast delivery. The installers were quick and efficient and started both units in their cleaning cycles so we could use them ASAP.”
“Dana is amazing! I also love sleep #. I have only bought the pillows. The warranty is what keeps me coming back! Even though I haven’t returned anything.
I went to verlo first, they have a Huge selection of pillows. The guy was kinda stiff. He told me they don’t take returns or exchanges. I asked what if I don’t sleep well? He said if it’s comfortable in the store it will be the same when you get home. I said “you never bought high heels then.?”
So I went to “look” at sleep number and I got two new pillows that I love! It was like laying on a bed talking to an old friend. Dana made me feel so comfortable and didn’t push anything. Was very chill. I highly recommend her! Great customer service! My only complaint is they have a NFL pillow for display but they don’t sell any NFL(Packers) stuff. ?”
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“Deshawn truly cares about customers. We were greeted as soon as we came in but did not feel pressured. He did not follow us around the store like many salespeople do at other places but instead just let us know he was there when we were ready. Once we did have questions we explained a unique situation to him that required very specific dimensions. Instead of throwing his arms up he checked with the store manager to find an exact fit in our dimensions and budget. We ended up closing the sale right on the spot.”